CTS Meeting Highlights
Thursday, October 8, 2015
There have been requests for longer phone cords for the ip phones. Please request these via work order. Regular phone cords and the cord detanglers that were used on the previous phone system may cause static on these phones.
5th Grade Laptop Project
The old 5th grade laptops can be moved down to other grade levels. Please be aware that these laptops are out of warranty and they will not be repaired if they break.
Once the iPad project is complete the techs will go around to campuses that currently have iPad carts and update these carts to IOS 9. Please wait on the techs to come around and do this for you.
Work Order Process/Calling Procedure
All calls for LAN issues need to go through the help desk. We no longer have the LAN managers assigned by grade levels. They are assigned to different projects. Calls need to go through the help desk so they can directed to the appropriate LAN Manager.