The do's and don'ts of emails
- You must include a subject to all of your emails, so that the receiver knows what the email is about
- If you are sending something private or important include that into the email, so that the receiver knows whether it needs to be opened immediately.
- Don't send anything that may be inappropriate or that may cause offence to someone.
- You should always try to answer an email as quick as possible so it doesn't;t seem like you are ignoring them.
Attachments in your emails
- Don't open an attachment from someone you don't know. It may be a virus
- Don't send large attachments without asking the receiver for permission first.
- Don't send attachments to someone who doesn't have the same software as you, as they may not retrieve the attachments.
- To make your email look more professional, add a signature at the end of all of your emails, stating who you are and what your role is
- Make all of your email formal, using full sentences and words. Try not to include unnecessary information
- If you know you won't be able to answer emails for a while, set an automatic reply, saying that you have received the email and will answer as soon as possible. This stops people from thinking you are ignoring them.