Consumer bill of rights

Ashley Franco


The defense of consumers against injuries caused by products other than automobile vehicles and implies that products should cause no harm to their users if such use is expected as prescribed.

Be informed

This right states that business should always provide consumers with enough appropriate information to make intelligent and informed product choices.


The right to free choice among product offerings states that consumers should have a variety of provided by different companies from which to choose.

Be heard

The right has ability of Consumers to voice complains and concerns about a product in order to have the issue handle afficient and responsively.


The right to consumer education states that consumers should be able to acquire knowledge and skills needed to make informed, confident choices about goods and services, while being aware of basic consumer rights and responsibilities and how to act on them.


The right to service was also added by the United Nations. This right embodies the idea many of us think of as "customer service": the right to be treated well and with respect.