First Realty LeaseStar Update

December 2015

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EXCITING NEWS

Marketing Center
  • Updates to the Manager Syndication page were released to make it easier to enable/disable available channels (ILSs). This includes the ability for users to modify the lead delivery email and phone for each active channel.


Classifieds

  • We have developed a new performance report to show how properties are performing against LeaseStar's recommended best practices. More to come! You will love this new report!!


Lead2Lease

  • Updates to the L2L guest cards were made to reflect only New Resident lease terms. Previously, Renewal and Transfer terms were also included. Great change!

WEBSITES AND MARKETING CENTER

Websites


  • Implementing new floorplans for Stony Brook Commons


Marketing Center Training


  • Website and Marketing Center training available to all new Users and Team members who need a refresher. Available every week.

SUPPORT OVERVIEW

Year-to-Date Support Overview


Year-to-date, a total of 47 LeaseStar cases have been submitted with an average resolution time of 37 hours. The bulk of cases submitted were due to User Management and Tracking Numbers within Lead2lease.


Summary of Cases


  • Lead2Lease: 23 cases or 64%
  • LeaseStar Websites: 12 cases or 28%
  • LeaseStar Syndication: 7 cases or 4%
  • LeaseStar Classified: 4 cases or 2%
  • LeaseStar Mobile Tablet: 1 case or 2%
Case Reason Support
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PRODUCT OVERVIEW FOR NOVEMBER 2015

Lead2Lease- Portfolio Performance- November 2015


The Following are your TOP ADVERTISING SOURCES for November 2015.


  • The Portfolio received a total of 986 Leads (excluding Non-Lead and Duplicate Leads.)
  • Individual Property and Corporate Websites accounted for 18% of the total lead volume for the month.
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PRODUCT HIGHLIGHT

December's highlighted product is LeaseStar Social. Explore how LSS could have a positive impact on your number of Leads and MORE LEASES. This is a great product with a high ROI. Check it out!
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SIGN UP FOR ONE OF OUR FREE WEBINARS BELOW OR VISIT THIS LINK FOR MORE EXCITING WEBINARS.

LeaseStar Gives Back To United Way

The LeaseStar Client Services Team spent November 13th giving back to local charity groups. They did everything from making meals for Meals on Wheels, to doing lawn work for Mi Escuelita!
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