L33T Index - IT Support Technician

SNC Lavalin - SNC-Lavalin House, Pride Park, DE24 8JE

IT Support Technician Role:

In this role you are expected to be an honest, reliable employee. You will be tasked with several roles and will need experience in all of them. These include: Technical knowledge of networking, knowledge of PC Parts and a good understanding of the Health and Safety at work scheme.


As you will be talking with our customers, good communication skills, verbal and written, is desired. However it is also preferred if you have customer service experience.


More desirable skills include patience and a good friendly personality.


We prefer specific skills such as: technical knowledge of networking and a good knowledge of computer components. We want people with these skills because we require a reliable employee. A good knowledge is very important as we need a high performing employee who can stand up to the standards we set.


Specific skills: A specific skills is when you have a trait that is specific to the job role. For instance the specific skills technical knowledge of networking and a good knowledge of computer components. We want people with these skills because we require a reliable employee. A good knowledge is very important as we need a high performing employee who can stand up to the standards we set.


General skills: General skills are traits that don't have to be specific for a role. For instance, we wan't people who can work towards deadlines.


Soft skills: Soft skills are generally the employee's attitude. For instance being honest and having good morale.




  1. Be Confident
  2. Be Honest
  3. Be Trustworthy



http://rbcv.snclavalin.com/Public/search.aspx

snclavalin@Gmail.com


Author: Oliver Harris

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