October TREC News
October 2019
— a publication of the Education Service Center Region 11 —
October News & Updates
Help Desk Ticket System
- Submit your issue or question through the help desk system.
- Include as much detail as possible so that we are able to get started on resolving your issue quickly.
- Ask your Technology team to make sure that trec@esc11.net is white listed in your district. This will prevent responses from being caught in your district SPAM filter.
- Check your SPAM filter if you are awaiting a response.
TREC Lunch & Learn
If you have topic recommendations, please submit them HERE.
TREC Lunch & Learn Webinar Series - Destiny Library Manager Tips
Tuesday, Oct 29, 2019, 12:00 PM
undefined
RSVPs are enabled for this event.
Follett Community & Webinars
- Adding Materials to Your Catalog
- Managing Your Resources
- Reports for Library Manager
Like the TREC Lunch & Learn webinars, if you aren't able to make it during the scheduled time, a link to the recording will be sent to you.
Don't Forget about Brain Hive eBooks!
BrainHive eBooks
If you would like to create individual logins for your students, contact us and we will help get this started!
If you missed the BrainHive webinar and would like the recording, please submit a TREC Help Desk Ticket and we will email the link to you.
Your TREC Team
To ensure that we have the necessary information to resolve your issue, please use the Help Desk ticket system. A link to the TREC Help Desk should be on the homepage of your library. If you are unable to find it, let us know and we will add it for you.
Shawna Ford
Email: sford@esc11.net
Phone: 817-740-3674
Marcia Riebe
Email: mriebe@esc11.net
Phone: 817-740-7553
Kayla Steiner
Email: ksteiner@esc11.net
Phone: 817-740-7659
Get Connected with TREC!
Website: https://www.trectexas.net/
Facebook: https://www.facebook.com/trectexas
Twitter: @trectexas