by Tatum Helms
Definition of Communication
- skills for personal and family living book
Verbal and Nonverbal Communication
examples: speaking, texting, and listening.
Nonverbal Communication- involves sending messages without words
examples: nodding head, clapping, flying kiss
skills for personal and family living
language that consists of words and phrases that are informal.
examples: frienemy, awesomcity, and my bad
When is slang appropriate for use?
In a personal letter to a close friend, or when you are communicating casually with people who understand what you are talking about.
I Message and You Message
examples: 'i' think you are ignoring me
You message- accusations
examples: 'you' are ignoring me
Which type of message is best and why?
An I message is better to use because the other person can take it the wrong way and start a argument.
8 Tips for better communication
- pay attention
- be interested
- be patient
- keep the speaker in mind
- stay focused
- use reflection
- listen to the speakers tone of voice
- be positive
found in skills for personal and family living
8 tips to manage conflicts
- Do not reopen old issues that have already been settled.
- Try to be pleasant rather than grouchy
- Say what must be said and stop. Don't continue talking about one issue and keep repeating yourself.
- Try to end on a positive note. Make a positive comment about the person or situation.
- Discuss the problem without making nasty comments or accusations that would hurt the other person.
- Help people see that you like them, even if you don't like their behavior .
- Recognize your own faults and accept them. Don't blame them on others.
- Keep an issue simple. Don't add other issues to it. Building the issues up until it becomes a major problem is not good.
- skills for personal and family living