Technology Times
Volume 1, Issue 1: Remote Monday is Here.
What can we expect this week?
Please reach out to your child's teacher as a first point of contact. Beyond that, we have a network of people that can help assist you with your problem.
Here are some questions or issues you may face on your first Virtual Monday.
What do I do if a student has login trouble?
In the High School, Middle School, and IEC, student passwords follow the same pattern:
Lp and the last six of the student ID. Example Lp123456
You can find your child's student ID in Parent Portal, or on their Schedule. If you are unsure of your child's login information, please reach out to their teacher for assistance.
What if apps aren't working on the Chromebook?
Throughout the year, these issues will be minimal since devices will be regularly used and automatic updates will keep them running at an optimal level.
What do I do if the Zoom app isn't working on the Chromebook?
Video: Join Zoom in Browser
My child can not get into their Zoom account.
At this time, students do NOT have Zoom accounts. They do NOT need to put in a username or password.
1. Students will click on a link provided to them by the teacher. That link may have been sent by email, it may be in their calendar, or it may be in Seesaw or Google Classroom. All the student needs to do is click on the link to enter the meeting. Upon entering, they will need to type in their name. Please have your child type in their full name, first and last, for attendance and security reasons. Students that do not put in their full name can not be admitted to the meeting.
2. Students can also enter a meeting by opening the zoom app on their device and manually typing in the meeting code and password. The meeting code and password may have been provided in the methods described above but they may also have been printed on materials that were sent home. Again, students will be asked to type in a name before entering the meeting. Please have your child type in their full name, first and last, for attendance and security reasons. Students that do not put in their full name can not be admitted to the meeting.
How do I handle apps that need to be updated on an iPad?
Note: The teacher will need the name of the iPad. To find it, go to Settings > About > Name.
Throughout the year, these issues will be minimal since devices will be regularly used and automatic updates will keep them running at an optimal level.
What do I do if my child has a device that is malfunctioning?
- Battery not charging or not holding a charge
- Keyboard/mouse not working
- Defective screen
- Microphone not functioning
If you believe there is a hardware issue with your child's device, you may contact the school librarian to troubleshoot and/or arrange an exchange while the device is repaired.
PEC: hzielinski@lew-port.com*
NOTE PEC Families: Please contact emyers@lew-port.com and/or nhill@lew-port.com throughout September if needed.
Other Helpful Tips for Parents
Traveling with Devices
DO NOT keep an iPad or Chromebook in the same bag as a lunchbox. We've seen library books get ruined as a result of spilled juice boxes and thermoses. Please try to keep these things separated as best as possible especially if there is liquid in the lunch.
Nicholas Hill
Lewiston-Porter Central Schools
Email: nhill@lew-port.com
Website: www.lew-port.com/technology_services
Phone: (716) 286-7295
Facebook: Facebook.com/LewistonPorterCentralSchools/
Twitter: @lewportcsd