Avenue5
RealPage - Consumer Solutions February 2020
Lead2Lease February
The properties listed below managed less that 85% of their leads and need to attend training.
ActiveBuilding
Registration Rates
Users should invite unregistered residents twice a month. and instructions are below.
Step 1
To re-invite all residents who have an email address in the portal, but have not yet registered, go to My Dashboard > Resident Management:
Step 2
Select Reinvite Residents from the Resident Action drop down bar:
Step 3
You'll then be able to select if you want to resend email invitations or print paper invitations:
For OneSite Resident Sync users, you will see the image below when re-inviting residents. You only have the option to resend the invites via email.
Re-inviting an individual resident
Step 1
To reinvite a single resident who has not yet registered, go to My Dashboard > Resident Management
Step 2
Type in the resident's name or unit number in the "Filter by name or Unit" box below the Resident Action drop down bar. Click on the resident's name, and then click the "Re-send Invite" button.
Websites
Answer Automation Time to Accept
Most properties accepted calls in a timely manner in February. Recommend Bellevue Crossing review their call chain and attend a refresher training.
Posting Tool
Vickie Wolbert, Product Success Rep., Consumer Solutions
Email: vickie.wolbert@realpage.com
Website: realpage.com
Location: 2201 Lakeside Boulevard, Richardson, TX, United States
Phone: 7049046879
Facebook: https://www.facebook.com/realpage/?fref=ts
Twitter: @RealPage