Dot Dollar Redemption Plan

Here's your 411...

Tips:

  • This is a general schedule. Of course, if a goal is trying to be met by year end, then it all is sped up by Dec 31st!
  • Open a Dot Dollars Redemption Trunk Show…if you haven’t hosted and collected hostess rewards 2 times this year, this is a great time! If you have, try a mystery hostess as a fun incentive!
  • Read the FAQs on how, what and when customers redeem Dot Dollars so you know how to redeem and can help your customers redeem: https://stellaverse.stelladot.com/docs/DOC-2193
  • The biggest/most common question is that customers do not realize that they need to have $50 in their cart to apply a $25 code (i.e. they are still spending $25 to get an additional $25 off) - sometimes, even when we are VERY clear, they may miss it, so be sure you are armed with POSITIVE energy and the ability to explain that this is a FABULOUS promotion which essentially lets them shop at half off
  • Log in to Stylist Lounge then click this link to see your earner report http://shop.stelladot.com/style/lounge_en_us/stylist/report/dotdollars. This is the first time that we have had a report that can be exported. This is HUGE and will help you immensely with tracking and customer reach out. The file has customer names, email addresses, phone numbers, total DD earned, and codes.
  • FINAL NOTE: If someone wants to give their codes to someone (i.e. a husband who shopped with you wants his wife to use them or a mother wants to give them to her daughter, etc.) that is fine. However, PLEASE remember that the spirit of this promotion is to have the customers who EARNED the codes redeem them. You should NEVER give a customer's codes to someone else because she hasn't used them or you don't think she will use them. That is not the spirit of this promotion, and could be a disaster should your customer change her mind and decide she does want to redeem at 11pm the last day of the redemption period! Please don't put up Facebook posts along the lines of, "Message me if you want 50% off a $50 order!" or "I have extra Dot Dollars who wants em?!" as this violates our compliance policies. Let's make this a POSITIVE experience for our customers and remind them how great of a deal this is so they will redeem all of their codes and get YOU the orders boost you want for the end of your December and/or the start of your January! Dot Dollars are brilliant and can help you finish the year strong and/or start your new year strong. This may seem like a lot of work, but trust me, it's worth it and really isn't that time consuming. It's a lot of cut and paste and phone calls, but oh so worth it - my Dot Dollars usually net me one or two trunk shows worth of sales. I'll post additional images as I come across them.


Print & export off all codes and put in folder to keep with me at all times.

Dec 28th TODAY, 1 day before the Redemption Period starts, send personal email to all earners.

Subject line: Your Dot Dollars are on their way!

Hi Robin!


I hope you are doing well and loving your fab Stella & Dot items! Thanks again! I wanted to reach out to you b/c your Stella & Dot - Dot Dollars are coming soon!


**You have earned $xxx towards a $xxx purchase! Woohoo for style for a steal! Redemption period starts Tuesday, Dec 29th and goes through Tuesday, January 5th.


Your codes are (and you can also find under account when you login into your account.)

  • xxxx
  • xxxxx
  • xxxx


I would love to make this super easy for you and take your order and put it in for you! Then you don't have to worry about it! Or if you’d like to shop online, here is the Dot Dollars Shopping Link: http://www.stelladot.com/ts/xxxxx


Let me know what you love or if you have any questions on what fab pieces to scoop up.


Chat soon, xoxo Ali


Here are some of my top pics for this season and all year

  • The Hudson Tote is my favorite bag right now!
  • The Palmilla necklace is a super fun statement necklace on sale!
  • The Rebel Pendant is a must have and everyone needs one if you don't have it!

Jan 1st: text all customers who have not yet used dot dollar codes:

Hi Robin!


Ali with Stella & Dot! Friendly Reminder that you have Dot Dollars to Spend! You have earned $xxxtowards a $xxx purchase!


Your codes are:

xxxxx

xxxxx


1. Go to this link to shop: www.stelladot.com/ts/xoxox

2. Add items to cart

3. Use dot dollar codes at check out.


Here are a few examples of what you can get with your Dot Dollars!


{include pics of samples of what 1 or 2 or 3 codes with get someone.)


Let me know if you have questions! Thanks! xo, Ali Santano


Jan 2nd: 3 Days prior to redemption period ending: Individial texts to earners with personal codes:

Hi Robin!


Ali with Stella & Dot! Friendly Reminder that you have Dot Dollars to Spend! You have earned $xxx towards a $xxx purchase!


Your codes are:

xxxxx

xxxxx


1. Go to this link to shop: www.stelladot.com/ts/xoxox

2. Add items to cart

3. Use dot dollar codes at check out.


Here are a few examples of what you can get with your Dot Dollars!


{include pics of samples of what 1 or 2 or 3 codes with get someone.)


Let me know if you have questions! Thanks! xo, Ali Santano

Jan 4th: Day before Redemption Period ends call/text/personal message to those who haven’t shopped.

Hey Ling!



For every $50 you spend, you can apply $25. No pressure, just a fab bargain! If you’re like me...you love one...just let me know personally and I’ll place it for you! Texted your code to you yesterday! Let me know if you need help!

xo, Ali


{Insert a couple of images of what it can get them that will be floating around.}


Jan 5th: Last day of Redemption Period email to group who haven’t shopped.

Hi Ladies!!!


Everyone has been LOVING THEIR FREE "DOT DOLLAR" CREDITS so doing a "last reminder" to those that have not yet redeemed, as many did not realize TODAY - TUES, Jan 5th IS THE LAST DAY to use these credits and then... they're gone!! (if you shopped this morning, then my reports may not have updated yet. Disregard this message if so.)


If you don't have the CODES I sent you by TEXT - simply email me back and I can resend. It's as easy as clicking here: http://www.stelladot.com/ts/xxxxx (or your hostesses trunk show link that you are shopping within) - and then putting in each $25 code for every $50 you spend at checkout! And you HAVE to check out the Winter Sale! It's like a sale on sale!


Happy 50% off shopping!


xo Ali


{insert Last Chance Image that will be floating around}