Conflict Management

Conflicts and Resolution

What is conflict?

A serious disagreement or argument , typically a protracted one. When two people have an disagreement or problem with each other and can not come to an agreement.

Different Types of conflicts in a workplace.

There are 2 types of conflicts desirable conflict and undesirable conflict. Desirable conflict is when a small amount of conflict is sometimes beneficial because it may challenge employees and stimulate new ideas. While undesirable conflict is when the actions of any group or person interfere with the goals of organization.

The different types of conflict strategies?

Examples of 2 conflicts

Desirable and Undesirable


A manager trying to make everybody better or work harder by making sales goal higher.


Employees letting past grudges determine their choices and the way they treat a situation or act.