Placing A Loyalty Rewards Order

Info provided by Caroline Gatsch, Silver Wellness Advocate

Placing your own order...

Placing your first few orders with "that dō essential oil company" can be challenging. You need to learn the ordering process, there are a lot of products to choose from, and promotions/incentives to keep any eye on. This page contains information on how to place an order. If you need additional assistance, contact your upline leader or me with questions (contact information is below).

Class in a Box - What is the Loyalty Rewards Program? (2 min video)

Class in a Box: The Loyalty Rewards Program


Log onto

Your user name is your Wellness Advocate/Member number.
Your enroller sent this to you in an email when you enrolled in membership.
If you need this number, it is located in the emails that have been sent to you from doTERRA. You can also contact your membership enroller or doTERRA Customer Service at 1-800-411-8151

On the home page there will be a box on the right side “Scheduled LRP orders”.
Click on the order # box under the “edit” heading.

Choose the oils you would like to order.
You can do this by clicking on the "shop" tab on the top of the page or by typing the item you want into the "Quick Add To Cart" box in your shopping cart.

There is a column in the order form that asks “Use Points?” with a drop down box to choose that option for that product. You will need to select that option for all of the products you wish you pay for with points. *NOTE* If you want to collect on commissions or earn promotions/incentives, your PV (personal volume) must meet the requirements for commissions (100PV) or the promotion/incentive (ie... 100PV for first LRP order, 125 for Product of the Month, 200PV for free Frankincense in December).

When you are done selecting items, click “continue”.

Double check the items in your cart (making sure points are being used and not your credit card) and select “Process Order Now”.

doTERRA University - Detailed Info About LRP (7 mins)

Discover dōTERRA's Loyalty Reward Program

Keeping your LRP Active

You can modify your LRP order every month and still keep and/or accrue points!
Order just what you need… from 1-49PV (personal volume) you keep the points you have, but you do not accrue product credits (points).
Order 50PV+ and you will accrue points at your current earning percentage

I am here to help!

I am here to help you with general business & oil questions, sharing oils & teaching classes, or grow your essential oil business!

Caroline Gatsch
Silver Essential Oil and Family Wellness Educator

Request to join THE NEW Essentially Blended Family

(closed) group on Facebook

Loyalty Rewards Program Q&A

What is the Loyalty Rewards Program?
doTERRA’s new Loyalty Rewards Program (LRP) is a way to have your favorite doTERRA essential oils and products shipped to you automatically every month. It is also a way to earn PV (point value) credits that can then be redeemed for FREE product!

What are the advantages of an LRP order as opposed to a regular order?

  • An LRP order gives back. Instead of spending dollars and getting nothing back ie. regular order, on an LRP order you earn PV points – $1 per point – building up your $1 point bank to turn around and purchase more product off of what you have already invested for free.
  • Earn Free Product of the Month on LRP orders of 125pv and up.
  • Earn points on LRP orders of 50pv and up.
  • Get the Free Product of the Month and any other 10% off specials or free gifts like the charm to the right.
  • If you are building a business with doTERRA it is a convenient way to meet monthly PV and bonus qualification requirements.

Do I have to get the same products every month?

No, you have until midnight MST the day before your LRP order ships to make changes. You can change the products you are getting, change where it is shipped, change the payment method and/or change the date. It’s totally flexible. You can also call and a representative can do it immediately as long as it hasn’t processed yet.

What dates can I have my LRP order shipped and can I change it?

You can choose any day of the month between the 1st and the 28th. You can always change the date you want product shipped (AND CAN EVEN SHIP *after* THE 28th OF THE MONTH BY SELECTING "CONTINUE" and "PROCESS ORDER NOW"). It’s very flexible. If you can’t make an order by the 15th to get the free product of the month, no worries, you don’t have to. But don’t cancel otherwise you start at square one. Just donate a $1 to the Foundation and it keeps your account open.

How do I earn LRP points?

Place an LRP order of 50pv or higher and you can earn a percentage of your order in LRP points. The longer you continuously participate in the program, the higher the percentage.

Months 1-3 is 10%,

4-6 is 15%, 7-9 is 20%,

10-12 is 20%,

13th month and beyond is 30%.

As long as you maintain an LRP order every month, your points will continue to accrue.

Ie. I have an LRP order of $126.87 and I am at month 5 earning 15% off of purchases. Therefore I will earn 19.03 points towards free product.

How do I know how many LRP points I have, and is there a limit as to how many I can earn each month?

You can find your LRP points in your back office on the main page, right under your organizational volume. There is no limit as to how many points you can earn each month.

How do I redeem my LRP credit points, and is there a fee?

To redeem your points, simply check the box next to the item you’re ordering that says “use LRP”. There is a $3 service fee for every 100 points redeemed, plus any applicable taxes and shipping/handling charges.

What products are redeemable with my LRP points?

You can redeem your credit points for any product that has a point value (pv) the same as it’s wholesale price. All of doTERRA’s single oils and blends have a dollar for dollar pv. Products vary. Product kits are not redeemable through the LRP program.

Can I use my LRP points in conjunction with another order?

Yes! Just select "Use Points" in the drop ddown box of your LRP order cart.

How soon can I redeem my LRP points, and do they expire?

You may redeem your points as soon as you have been an LRP participant for 40 days. LRP points are available every 15th of the following month, and expire after 12 months.

Is there a penalty for canceling my monthly LRP order?

No, you can cancel any time by calling Member Services (800) 411-8171. The only way to cancel your LRP order is by calling doTERRA directly. You can not “zero out” your order from your back office. All unused LRP credits are forfeited upon cancellation.

What if I place an LRP order for less than 50pv?

Any order less than 50pv will not earn credit points, and will not count towards advancing to a higher percentage rate. However, you will not lose any credit points, and you will not lose the percentage rate you are currently getting.

Are there any other incentives for participating in the Loyalty Rewards Program?

Yes! Earning free products of the month and knowing that you are getting something back for investing in your own health care. When you give you get.