The Learning and Development Center
Calendar of Classes | August - October 2017
Click Here to View our Course Schedule
***Click on one of the following course titles to register in the Talent Management System (TMS).***
Business Skills
August 2017
- Building Legendary Customer Service - 8/9/2017
- Plan Your Day to Save Time - 8/14/2017
- Business Grammar-Capitalization and Punctuation - 8/16/2017
- The Art of Effective Communication - 8/16/2017
- Effective Telephone Skills - 8/29/2017
- CAPS - Emotional Intelligence - 8/29/2017
- CAPS - Leadership: The Foundation of Organizational Excellence - 8/29/2017
September 2017
- Building Legendary Customer Service - 9/5/2017
- Conflict Resolution: Building Workplace Relationships - 9/6/2017
- Team Dynamics - 9/8/2017
- CAPS - Leadership Communication - 9/12/2017
- Effective Career Planning - 9/13/2017
- Business Writing - 9/13/3017 through 9/14/2017
- CAPS - Emotional Intelligence - 9/14/2017
- CAPS - Leadership: The Foundation of Organizational Excellence - 9/14/2017
- Goal Setting and Strategic Planning - 9/15/2017
- CAPS - Coaching, Counseling and Feedback - 9/19/2017
- The Art of Effective Communication - 9/20/2017
- CAPS - Leadership Communication - 9/21/2017
- Dealing With Difficult Work Situations - 9/22/2017
- CAPS - Social Awareness and Diversity - 9/26/2017
- CAPS - Coaching, Counseling and Feedback - 9/28/2017
October 2017
- CAPS - Conflict Resolution - 10/3/2017
- Business Grammar Nouns and Verbs - 10/4/2017
- CAPS - Social Awareness and Diversity - 10/5/2017
- CAPS - Building a High Performance Team - 10/10/2017
- Building Legendary Customer Service - 10/11/2017
- CAPS - Conflict Resolution - 10/12/2017
- Harnessing Your Employees' Strengths - 10/13/2017
- CAPS - Delegation - 10/17/2017
- Effective Interviewing Skills for Managers and Supervisors - 10/18/2017
- The Art of Effective Communication - 10/18/2017
- CAPS - Building a High Performance Team - 10/19/2017
- Plan Your Day to Save Time - 10/23/2017
- CAPS - Project Management Overview - 10/24/2017
- Emotional Intelligence - 10/24/2017
- CAPS - Delegation - 10/26/2017
- CAPS - Lean Six Sigma - 10/31/2017
Management and Leadership Skills
August 2017
- Creating HEAR Plans - 8/8/2017
- HEAR Assessment Training - 8/10/2017
- HEAR Assessment Training - 8/15/2017
- Creating HEAR Plans - 8/17/2017
- Creating HEAR Plans - 8/22/2017
- HEAR Assessment Training - 8/24/2017
- HEAR Assessment Training - 8/29/2017
- Creating HEAR Plans - 8/31/2017
September 2017
- Creating HEAR Plans - 9/6/2017
- HEAR Assessment Training - 9/7/2017
- HEAR Assessment Training - 9/12/2017
- Creating HEAR Plans - 9/14/2017
- Creating HEAR Plans - 9/19/2017
- HEAR Assessment Training - 9/21/2017
- HEAR Assessment Training - 9/26/2017
- Creating HEAR Plans - 9/28/2017
October 2017
- Creating HEAR Plans - 10/3/2017
- HEAR Assessment Training - 10/5/2017
- HEAR Assessment Training - 10/10/2017
- Creating a HEAR Plans - 10/12/2017
- Creating a HEAR Plans - 10/17/2017
- HEAR Assessment Training - 10/19/2017
- HEAR Assessment Training - 10/24/2017
- Creating HEAR Plans - 10/26/2017
- Creating HEAR Plans - 10/31/2017
Orientation
August 2017
September 2017
- New Employee Orientation - 9/6/2017
- New Supervisor Orientation 9/11/2017 through 9/12/2017
- New Employee Orientation - 9/20/2017
October 2017
WE ARE YOUR CENTER FOR EXCELLENCE!
Website: houstontx.gov/ldc
Location: 4501 Leeland Street, Houston, TX, United States
Phone: 8323954900
Facebook: facebook.com/cohldc
Twitter: @cohldc