• Before creating any new student accounts, please make sure student emails are allowed to receive communications from outside of your school domain (ie: WVS student creation/login credentials, WVS teacher communications). Click here for the WVS Technology Readiness Document which provides information about recommended browsers, whitelisting URLs and Google Documents, etc. This step is very important!!
• When creating a new student account, make sure to use a valid email for the student. Once the student account is created the student automatically receives an email with their username and password. This email comes from this no-reply email - mailsender@geniussis.com
• If you need to edit a student email, you can do that from the student's Edit Information link. Once logged in to your Coach account, click on the link and it will take you to the screen with the yellow boxes. Find the email, edit it, and scroll to the bottom and hit Save.
• If a student did not receive their login credentials via email (or you have a returning student who does not remember them), you can Resend Credentials. Log into your Coach account, find the student in your Students Tab, and click on that student. This will bring up the student's basic information. First verify the email is correct and then you can click Resend Credentials. This will re-send their username/password to their email.

WVS has a 28-day calendar drop period...Click here to read our Drop Policy.