VoIP Telephone Instructions

Desk Phone Training

In compliance with the 2013 Bond, TMS replaced all phone systems at each campus with new VoIP phones.

Included below you will find:

  • Default Voicemail Password =1234
  • Documentation for each phone type
  • How-To install Cisco Jabber (Communicator Replacement)
  • Order information for headsets that will be compatible to the new system
  • How-To make an external call
  • Dialing 911
  • Site Codes and Unified Dialing Plan
  • Update site webpages with new numbers
  • How-To Report an issue with your phone
  • How-To Dial within the district
  • How to add your Picture to Email

Default Voicemail Password = 1234

The default Password is 1234 followed by the # key.

Please change this to a new password.

Cisco Phone Documentation and Quick References

Please visit our Administrative Training pages for Cisco Phone Documentation.

Cisco Jabber Install

Need a Headset?

See our TMS Technology Standards Page. Look under Phones.

Making an External Call?

Dial 9 followed by the phone number

Dialing 911

There are two ways to reach 911 from the Cisco Phone:

  1. 911
  2. 9911

If you dial one of these by accident, please stay on the line and tell the 911 operator that it was a mistake, and then contact the front office immediately.

*If you dial 911 or 9911 the telephone system will call the front office and tell them that your extension has dialed 911 or 9911.

Site Code and Unified Extension List

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*Reminder* Update your campus website with new numbers

Main numbers will stay the same, but if your DID number is published on your website, then please update with the new phone numbers.

Need to report a phone problem?

Please submit a TMS workorder with phone problems or changes.

You can put in a TMS request by submitting a request here.

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How-To Dial Within The District

Brandi Ray - Technology Management Systems