Common Misconceptions
About Communication
The Reality...
It is fairly common for two people not to understand each other. Often, without even knowing it, we hold certain misconceptions about how to communicate with one another. These misconceptions create barriers to engaging in effective exchange and genuine conversation. Below is a list of the common misconceptions we can hold about communication. Take a look and see where your pitfalls might be. Becoming more aware of your own "habits of mind" about communication could help increase your effectiveness at work.
"If I say it, the other person will understand."
Not necessarily. Meaning is ascribed by the receiver of a message, so saying it doesn't mean it will be understood. We need to check to see if the meaning of our message is understood as intended.
"The more communication, the better."
If you are feeling misunderstood, talking too much and louder is a mistake. This can actually exacerbate a situation versus clarify it. Excessive talking won´t help. Try different ways of expressing yourself. Knowing when to remain silent is part of communicating effectively.
"Any problem can be solved at any time if we communicate with each other."
There are times when taking some time away from each other and the situation can be a better solution than trying to talk it out. Often high intensity emotions such as anger or sadness can blow an interaction out of proportion. A few moments of self-reflection and calm can help you gain perspective on the issue.
"Communication is a natural ability - some have it, some don't."
Communication is not an innate ability. Skillful communication can be a learned with practice. There are some very simple tips that can dramatically increase how you understand others and are understood. Try them out and see for yourself if anything changes.
Resources
hrcouncil.ca. Retrieved from http://hrcouncil.ca/hr-toolkit/workplaces-interpersonal.cfm
Georgia Southern University flickr. Retrieved from http://www.georgiasouthern.edu/photos/