District 103
SeeSaw Update
Good morning D103 Parent/Guardian!
We will be enabling family access at 3 p.m. today, September 15. The reason for this delay is that SeeSaw recommends that family members take a couple steps before accessing SeeSaw:
- We recommend that you refresh your web browser and if using Seesaw on a mobile device, you can update your device to the latest app version (version 8.1.2, released today) and re-launch Seesaw or close and re-open the Seesaw app (Here are instructions to close iOS and Android devices).
We wanted to provide some time for you to take these steps before re-enabling family access so that no one would run across a cached image, such as the one that caused the issue.
We also wanted to share a message from SeeSaw about their investigation of the incident and actions taken to help prevent another incident in the future:
What happened
This morning (September 14), we learned that a link to an inappropriate message was being shared via the Messages feature within Seesaw. The Seesaw platform itself was not compromised, however specific individual user accounts were used to send this inappropriate message.
The incident was led by an outside actor (meaning that the inappropriate message was not created by the sender of the message or by the school). It occurred as a result of a coordinated external attempt to guess user account passwords associated with this group of user accounts.
What actions were taken
The Seesaw team has taken several immediate actions to contain and address this issue. Messages was turned OFF for all users while the issue was investigated. To learn more about the details of what action was taken, you can visit SeeSaw updates page.
Important information for you
- If your account was compromised, your password was reset and you have already received an email notifying you of this.
- It is essential that you always use best practices to ensure your password is secure.
- Seesaw takes protecting your security and privacy seriously and there are a number of measures in place to protect the integrity of your information as you can read in this article on safety.
- We recommend that you refresh your web browser and if using Seesaw on a mobile device, you can update your device to the latest app version (version 8.1.2, released today) and re-launch Seesaw or close and re-open the Seesaw app (Here are instructions to close iOS and Android devices).
The safety and privacy of our teachers, students, and families is our number one priority and we are all taking this incident extremely seriously. If you have any questions or concerns for the Seesaw team, please reach out to us through this Submit a Request form.
Partnerships
PTO
The D103 PTO is a completely volunteer-run organization, dedicated to enhancing and enriching the educational experience of our students. Please visit the PTO store to become a member.