Buying Concert Tickets Gets Complicated
Ticket scalping is not illegal, just annoying to the consumer.
People who try to buy tickets at the time the tickets go on sale at 10 a.m., but by 10:05 a.m. the tickets are sold out! But if they go to another website that sells tickets they can find tickets available for a lot more money.
There are dozens of ticket scalpers that use automated computer programs or pay people to stand in line and buy tickets! Scalpers do anything they can to get their tickets cheaper. Artists are also able to decide how many of seats can be sold in certain areas. This affects the availability of good seats.
Some artists are using digital paperless tickets to try to slow down scalping, but this makes it more difficult for the people buying them.
If the ticket is bought digitally, you have to show ID and a credit card to get in. This means you have to have your entire group ready to go in at the same time. Also, you can't give a ticket to a friend at the last minute if you can't make it.
If you buy tickets from a scalper you can actually buy them for less than face value.
There are other ways to buy tickets than from scalpers for less than face value. You can go through fan clubs or use pre-ticket sale offers. Many credit card companies also offer deals on tickets for their members.