Effective Recommendations

5 Characteristics for making them QM Great!

Example Recommendation

The following recommendation will be broken down below..


The Start Here button was a great idea, but it seemed to contain mostly course information and I couldn't tell exactly how I begin the course once I finished reading it. It might be very helpful to include a prominent link and directions about what students should do next to actually begin the first lesson of the course.

Let's break it down!!

1. Constructive

Try to offer solutions, not just identify problems.


"It might be very helpful to include a prominent link and directions about what students should do next to actually begin the first lesson of the course."

2. Specific

Include a specific example of what is being recommended.


"it seemed to contain mostly course information and I couldn't tell exactly how I begin the course once I finished reading it."

3. Measurable

Suggest ways that the instructor or instructional designer will know a recommendation has been implemented.


"prominent link and directions about what students should do next to actually begin the first lesson of the course."

4. Sensitive

Keep recommendations and comments on a positive note. Avoid the use of negative language. Use phrases like:


  1. You may want to consider....
  2. In my course, I ....
  3. It would be helpful if....
  4. It appears that....
  5. You might indicate....
  6. It might be useful to ....
  7. I had a clear sense of...; however, I was confused about....
  8. I'd like to suggest....


"it might be very helpful"

5. Balanced

Point out strengths as well as weaknesses.


"The Start here button was a great idea."

Even when courses "meet expectations," there may still be many opportunities for improvement, and as a course reviewer, you should strive to offer suggestions for improvement.