CCS Infinite Campus Parent Portal

Parent Portal and the Northtowne Goal

We have a goal at Northtowne that 100% of our families will have active accounts for the Infinite Campus Parent Portal and complete the annual update. Why? The simple answer is that that it helps improve our communication. Keeping your address, phone, numbers, and email up to date helps:

the teachers the communicate classroom information.
ensure that you will get all school related informational phone calls from Principal Taylor.
ensure that everyone receives newsletters such as this one!
the school to be able to contact you quickly in the event of an emergency.

Please help us reach our goal!

There's an app for that!

Download the Infinite Campus PARENT app to your phone. (The STUDENT app is one your student will download when they are older and in middle or high school.)
Type 'Columbus' when it asks for the district then select CCS and Ohio
You are either a NEW USER or an EXISTING USER


NEW USER If you have never accessed the Parent Portal, you will need an activation key. This was given to you upon enrollment of your student. If you have misplaced this information, please email or call Barbara Reed at the FACTLine to obtain your activation key/code. Send an email and include legal guardian’s/parent’s picture ID and full legal name and birthdate of child. You can also go to your child’s school with your picture ID and the secretary can give you the code. (614) 221-3228 Factline@columbus.k12.oh.us	DON'T KNOW If you don't know whether you are a NEW USER or EXISTING USER, please contact Barbara Reed and she will be able to see whether you created a user name or still need to enter your activation key/code in order to create a user name. Send an email and include legal guardian’s/parent’s picture ID and full legal name and birthdate of child. (614) 221-3228 Factline@columbus.k12.oh.us	EXISTING USER Enter your user name and password. *If you have a user name but have forgotten your password, please click 'forgot password' after entering your username. If you have forgotten your username, you may contact Barbara Reed at the FACTLine. Send an email and include legal guardian’s/parent’s picture ID and full legal name and birthdate of child. (614) 221-3228 Factline@columbus.k12.oh.us

NEW USER

If you have never accessed the Parent Portal, you will need an activation key. This was given to you upon enrollment of your student. If you have misplaced this information, please email or call Barbara Reed at the FACTLine to obtain your activation key/code. Send an email and include legal guardian’s/parent’s picture ID and full legal name and birthdate of child. You can also go to your child’s school with your picture ID and the secretary can give you the code.

(614) 221-3228

Factline@columbus.k12.oh.us

DON'T KNOW

If you don't know whether you are a NEW USER or EXISTING USER, please contact Barbara Reed and she will be able to see whether you created a user name or still need to enter your activation key/code in order to create a user name. Send an email and include legal guardian’s/parent’s picture ID and full legal name and birthdate of child.

(614) 221-3228

Factline@columbus.k12.oh.us

EXISTING USER

Enter your user name and password.

*If you have a user name but have forgotten your password, please click 'forgot password' after entering your username. If you have forgotten your username, you may contact Barbara Reed at the FACTLine. Send an email and include legal guardian’s/parent’s picture ID and full legal name and birthdate of child.

(614) 221-3228

Factline@columbus.k12.oh.us

WANT TO CHANGE THE LANGUAGE?

- Go to the figure of a person at the top right of the screen

- Select 'Language'

- Choose from eight different languages in which you may view the Parent Portal

NEED TO COMPLETE THE ANNUAL UPDATE?

- Go to the three lines at the top left of the screen

- Select 'More'

- Select "Annual Update'

- Click or touch to start the update

It will take approximately 20 minutes to complete the update for each child you have attending in the district. If you have more than one child attending school, please be sure to do the update for each one of them.


	Click the image above to expand and see the whole photo. 'More' is the last option in the list.	Click the image above to expand and see the whole photo. 'Annual Update' is the 8th option from the top.

Click the image above to expand and see the whole photo.

'More' is the last option in the list.

Click the image above to expand and see the whole photo.

'Annual Update' is the 8th option from the top.

HOW TO VIEW GRADES ONCE LOGGED ONTO THE PARENT PORTAL:

- Go to the menu (3 bars/horizontal lines at the top left hand corner)

- Click 'Grades'

- If you don't know what a grade means, click on the arrow to the right of the grade

- Click on the 'i' to the right of the grade

- An explanation should appear the describes what each grade means

HOW TO VIEW ATTENDANCE ONCE LOGGED ONTO THE PARENT PORTAL

- Go to the menu (3 bars/horizontal lines at the top left hand corner)

- Click 'Attendance'

- Check each quarter and review 'unexcused absences' in red

- Look at the date of the absence or tardy (not the number of absences as it refers to the number of classes missed, not the number of days, i.e., reading class, math class, gym class, etc.)

- If an 'unexcused absence' or 'tardy' is due to an illness, doctor's appointment, religious holiday, or family funeral, please let the office know so it may be reviewed and possibly changed to an 'excused absence'

HOW TO UPDATE YOUR ADDRESS ONCE LOGGED ONTO THE PARENT PORTAL

- Go to the menu (3 bars/horizontal lines at the tope left hand corner)

- Click on 'More'

- Scroll down to 'Annual Update'

- Follow the instructions

- Many families will upload a utility bill or signed lease with the guardian's name on it and new address (there are also other forms of documentation CCS will accept as well)

- If a guardian's name is not on the documentation, please refer to the Verification of Residency form below that will need to be completed and uploaded in the Annual Update in order for your address to be changed


Verification of Residency Form English	Verification of Residency Form Spanish	Verification of Residency Form French

Verification of Residency Form

English

Verification of Residency Form

Spanish

Verification of Residency Form

French


Verification of Residence Form Arabic	Verification of Residence Form Nepali	Verification of Residence Form Somali

Verification of Residence Form

Arabic

Verification of Residence Form

Nepali

Verification of Residence Form

Somali

KEEP IN MIND

- Only those listed as 'guardians' upon enrollment at CCS may have access to the Parent Portal

- There are separate activation keys/codes for each guardian or parent so each guardian or parent can set up their own individual user name and password

- If there is a desire to remove a parent or caregiver that is listed as 'guardian,' you will need to contact CCS Central Enrollment at (614) 365-4011 or the CCS Fact Line (614) 221-3228.

Virtual Family Engagement Session - All About Parent Portal

TUESDAY, September 6: "Parent Portal Help" - News about your child’s grades, attendance, and teacher info can be found in the Columbus City Schools Parent Portal. Have you logged into it yet? Do you know how to update your family's contact information so you don’t miss out important announcements? During this Virtual Family Engagement Session, our tech experts will show you how to access all the valuable information that's updated regularly on the Parent Portal. We'll also give you some tips on what to do if you forget your password.

Tuesday, September 6, 6:00-7:00 p.m. – Please click here to RSVP for this session (https://forms.gle/m8Hs3wWSHfSk6RyPA)
or click here to join the session directly starting at 6:00 p.m. on Tuesday.

Sessions are recorded and posted in our Virtual Family Engagement Session Library in case you are unable to attend.

Questions?

Contact Sarah Bowman

Family Ambassador at Northtowne Elementary

sbowman@columbus.k12.oh.us 614-859-9654

Accessibility

CCS Infinite Campus Parent Portal

CCS Infinite Campus Parent Portal

Parent Portal and the Northtowne Goal

WANT TO USE A SMARTPHONE OR TABLET TO ACCESS THE PARENT PORTAL?

There's an app for that!

NEW USER

DON'T KNOW

EXISTING USER

NEW USER

DON'T KNOW

EXISTING USER

WANT TO USE THE WEB BROWSER ON A COMPUTER TO ACCESS THE PARENT PORTAL?

WANT TO CHANGE THE LANGUAGE?

NEED TO COMPLETE THE ANNUAL UPDATE?

NEED A PASSWORD RESET OR HAVING TROUBLE LOGGING ON?

HOW TO VIEW GRADES ONCE LOGGED ONTO THE PARENT PORTAL:

HOW TO VIEW ATTENDANCE ONCE LOGGED ONTO THE PARENT PORTAL

HOW TO UPDATE YOUR ADDRESS ONCE LOGGED ONTO THE PARENT PORTAL

Verification of Residency Form

Verification of Residency Form

Verification of Residency Form

Verification of Residency Form

Verification of Residency Form

Verification of Residency Form

Verification of Residence Form

Verification of Residence Form

Verification of Residence Form

Verification of Residence Form

Verification of Residence Form

Verification of Residence Form

LANGUAGE ASSISTANCE

KEEP IN MIND

Virtual Family Engagement Session - All About Parent Portal

Questions?