Weekly Inside Story

November 17 -21, 2014

Greeters for this week:

Monday

Elizabeth Abernethy


Tuesday

Pam Barber


Wednesday

Pam Barber


Thursday

Pam Barber


Friday

Elizabeth Abernethy

There are 19 workshops in this building this week

Robotics Workshop

Tuesday, November 18, is the Intermediate Robotics Competition

Current registration is 27 teachers with approximately 300 kids from 16 districts

Region 7 ESC

Click here for employment page

DMAC Design & Delivery Coordinator

Special Ed Coordinator

Migrant Technician/Recruiter

Title I Specialist

Curriculum Specialist

Assistant Director

Administrative Secretary

DMAC Specialist

Educator Certification Specialist

Custodian

ELA Specialist, Middle School

Secretary

Secretary

Grant Accounting Specialist

Thanksgiving Food Drive

Be a blessing to needy families by donating non-perishable food items. Boxes will be delivered Thursday, November 20, 2014.


Box Locations:

CIA

Federal Programs

Head Start Entrance

Special Education

Technology Entrance


Thank you for your generous support!

Denim Day

Lee National Denim Day will be November 21. To make it simpler, this year we are only accepting online donations. Click image below to go to the website; the team ID is 252288. Call Patricia McGarity with any questions. Once you have donated, you can get a pin from Patricia McGarity. Thank you for your support!

United Fund

Please complete your green card and send to Patricia McGarity in Administration by the end of November. Thank you for your support!


Please click below for more information.

Commendations

EcoLand compliment:

We attended the site today and the children really enjoyed their hands-on experience very much. This is a field trip that they will never forget! It was awesome!

Sue Burrow, Chapel Hill Head Start Teacher

Service As Simple As ABC: 26 Tips for Working Better with Customers

A – Arrive at work on time, prepared, and with a smitl.

B – Believe in the organization and the products or services you are representing.

C – Choose an attitude of service. Your customers should feel that you enjoy your job.

D – Dress appropriately for the work that you do.

E – Empathize with customers, and show them that you understand.

F – Find answers if you don’t have them.

G – Give customers outstanding service even when they are not buying from you.

H – Help coworkers and other internal customers when needed.

I – Initiate contact with customers. Don’t wait to be approached.

J – Justify your reasoning and offer available alternatives when you must say “no.”

K – Know as much as possible about your organization and its products and services.

L – Leave your personal problems at the door.

M – Mind your manners. Say “please” and “thank you” often.

N – Never say, “That’s not my job.”

O – Own problems. Don’t pass the buck.

P – Prioritize what’s important. People should come before inventory, internal processes, etc.

Q – Question your organization about policies and procedures that hinder your ability to give good service.

R – Respond quickly and efficiently to customer requests.

S – Speak clearly and professionally. Save slang for your off time.

T – Treat people fairly, and apply policies and processes consistently.

U – Use body language that says “I’m here and read to help.”

V – Verify that your customers are satisfied and that you have answered all of their questions before ending calls, sales, and other interactions.

W – Walk customers through any complicated processes or procedures to reduce confusion later.

X – X-out complaining, personal conversations, and other behaviors that reduce your ability to remain positive and engaged.

Y – Yell and yell back at no one while at work. Keep your conversations professional at all times, even if you are being attacked.

Z = Zero in on how you can help by listening more and talking less.

“Thankfulness creates gratitude which generates contentment that causes peace.”
― Todd Stocker, Author

Thanksgiving Holiday

We will be dismissed at 3:00 p.m. on Friday, November 21. If you have already donated to Lee National Denim Day online, you are permitted to wear your jeans on Friday, November 21. Please remember to clean out the refrigerators in your areas by Wednesday afternoon. Make sure all computers, printers and etc. are turned off prior to leaving on Friday. Have a safe and happy Thanksgiving!

"Region 7 Education Service Center is committed to district, charter, and student success by providing quality programs and services that meet or exceed our customers' expectations."