Chapter 29 Project

Gunner Medellin

Consumer Bill of Rights

  1. The Right to Safety - protection against products that are hazardous to life or health.
  2. The Right to Be Informed - protection against fraudulent or misleading practices and to receive facts necessary to making important decisions.
  3. The Right to Choose - access to variety of quality products and services offered at competitive prices.
  4. The Right to Be Heard - assurance of representation of consumer interests to fair and prompt treatment in enforcement of laws.
  5. The Right to Redress - assurance that buyers have ways to register their dissatisfaction and receive compensation for valid complaints.
  6. The Right to Consumer Education - assurance that consumers have the necessary assistance to plan their resources to maximum potential.

Patients' Bill of Rights

  1. Information Disclosure - Patients have the right to receive accurate, easily understood information to make informed health care decisions.
  2. Choice of Providers - Patients have the right to choose their own doctors and other health care providers.
  3. Access to Emergency Services - Patients have the right to access health care services how and where the need arises
  4. Treatment Decisions - Patients have the right to fully participate in all decisions related to their health care.
  5. Respect and Nondiscrimination - Consumers have the right to considerate, respectful care from all members of the health care system at all times
  6. Confidentiality - Consumers have the right to have the confidentiality of their individually identifiable health care information protected.

Consumer Protection Laws

  1. Food, Drug, and Cosmetic Act - Requires the food be safe, pure, and wholesome; that drugs and medical devices be safe and effective; and that cosmetics be safe.
  2. Flammable Fabrics Act - The law prohibits the selling of wearing apparel made of easily ignited material.
  3. Meat Inspection Laws - Requires poultry to be inspected for harmful contaminants.