Club News #3
KRL Consulting - helping you, helping your business
Online training continues to grow
As a sports club, you will no doubt have a team of paid and volunteer employees.
There are over 5.5 million volunteers providing support within english sport.
It is important therefore, in line with the Sport England vision, that we develop and train the people involved within the running of our club/business.
It is not always affordable to send your staff on a training course or event - which is why online train g is proving so popular.
With accredited courses from just £15 + VAT, there has never been a better time to take a look at your business/club needs.
From food & drink, health & safety through to business focused courses - there is a title for everyone.
Browse the list now - http://elearning.krlconsulting.com/
Club investment has a positive result.
As a a well respected and thriving golf club, they believed that a constant programme of investment into the course, the clubhouse, the members changing rooms was enough to keep the club in good shape and prepare for the future.
The one thing that they realised they had missed investing into was their greatest asset - their people - their staff!
After chatting to our team, we pulled together a number of affordable and cost effective initiatives to enable the club to deliver a programme of training and CPD for the whole team. This involved a number of online courses, a series of on site business consultancy sessions and telephone support.
"The entire programme cost a lot less than I thought and the rewards were almost instant. We saw a team grow within the business which was more positive and more upbeat, resulting in a better customer experience for the members, which of course resulted in stability and then growth"
"Investing £15-30 per staff/volunteer member meant everyone felt included and importantly, valued by the club"
If you would like to discuss your club, email us now and we can arrange a no obligation chat: info@krlconsulting.com
Planning your next AGM or staff meeting - here are a few tips
Rapid experimentation with meetings in the past decade by startups and Fortune 500 companies alike has produced a new set of rules to consider. Here are three that seem to be universal:
- All meetings must have a stated purpose or agenda. Without an agenda, meetings can easily turn into aimless social gatherings rather than productive working sessions.
- Attendees should walk away with concrete next steps or Action Items.We love Action Items here, but we’re not the only ones. From Apple to the world’s most successful organisations demand that attendees leave meetings with actionable tasks.
- The meeting should have an end time. Constraints breed creativity. By not placing an endtime, we encourage rambling, off-topic and useless conversation.
- Every project component or task has a “DRI.” Apple breeds accountability at meetings by having a Directly Responsible Individual whose name appears next to all of the agenda items they are responsible for. With every task tagged, there’s rarely any confusion about who should be getting what done.
- Be prepared to challenge and be challenged. There are dozens of tales about Jobs’ ability to aggresively question his employees, sometimes moving them to tears. While you probably don’t need the waterworks at your office, everyone should be willing to defend their ideas and work from honest criticism. If a person has no ideas to defend, they shouldn’t be at the meeting.
- All meetings should have a clear decision maker. Google credits this approach to helping the Google+ team ship over 100 new features in the 90 days after launch.
- No more than ten people at a meeting. “Attending meetings isn’t a badge of honor,” she writes.
- Decisions should never wait for a meeting. Otherwise, the velocity of the company is slowed to its meeting schedule. If a meeting needs to happen for something to get done, hold the meeting as soon as possible.
- Kill ideas, and meetings. After Larry Page replaced Eric Schmidt as Google CEO, the company quickly killed its Buzz, Code Search, and Desktop products so it could focus more resources on less efforts. Focus has to permeate every aspect of a company, including meetings.
Always remember the SMART planning process; all action points must be:
- SPECIFIC
- MEASURABLE
- ACHIEVABLE
- REALISTIC
- TIMELY
Why Prosecco will help attract younger members
Prosecco itself is now a brand name and people see it as the everyday luxury.
The big European trend of adding mixers is now hitting the UK also, such as Aperol or Hugo.
Then why do so many clubs still not stock it in their bars, or worse still, try and sell it at ridiculous prices - when nearly every pub, bar, restaurant offers a 'Fizz Friday' type deal?
Consumers are canny people and will follow the best prices and best offers - so do your club a favour, offer a 'Fizz Friday' deal at sensible prices and watch the younger members start to stay for a drink, rather than go to the pub!
Karl Morris, KRL Consulting
T: 0161 641 4040