NewsFlash

March 18, 2020

Town facility closures

As Town officials continue to monitor the COVID-19 outbreak, it has been determined that it is in the best interest of our community and our employees to indefinitely close the Town Hall lobby to the public, except for appointments.


Town Hall – 127 N. Collins Rd. – Front doors will remain closed to the public until further notice. Staff will remain available via phone or email and payment services will be available online.


Utilities:

  • Assistance is available via telephone at (972) 226-7177 or by emailing ub@townofsunnyvale.org during regular business hours.
  • Payments may be dropped off in the drop box* near the front driveway entrance of Town Hall.
  • Payments may be mailed to 127 N. Collins Rd. Sunnyvale, TX 75182.
  • Payments may be made online. The convenience fee will be waived for those making online utility payments.
  • Public Works will not be performing disconnections during this time and the after-hours emergency response will not be affected by this change.


Municipal Court:

  • Payments may be dropped off in the drop box* near the front driveway entrance of Town Hall. Please include your name and your citation number with your payment.
  • Payments may be mailed to 127 N. Collins Rd. Sunnyvale, TX 75182.
  • Payments may be made online.


Building Permits:

  • Assistance is available via telephone at (972) 203-4188 or by emailing permittech@townofsunnyvale.org during regular business hours.
  • Payments/applications may be dropped off in the drop box* near the front driveway entrance of Town Hall. Please include pertinent identifying information.
  • Payments/applications may be mailed to 127 N. Collins Rd. Sunnyvale, TX 75182.


Library:

  • The Library facility is closed; however, staff are available via phone at (972) 226-4491.
  • E-Books may be checked out online through Overdrive via the Library's website.
  • Book returns may be placed in the drop box located outside of the Library.


*Please refrain from placing cash in the drop box - a check or money order is preferred.


For general assistance or to request an appointment with staff, related to other business not mentioned above, please contact Town Hall at (972) 226-7177.


Your understanding and willingness to keep the community safe during this time is much appreciated!

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Town of Sunnyvale

Susan Guthrie, Town Manager

Erica Madden, Public Relations and Event Coordinator