Gaines LeaseStar Newsletter

December 2015

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A PARTNERSHIP IN REVIEW

As our partnership continues to grow, we at RealPage want to ensure your account is maintaining the highest level of service and attention. With that being said, we would like to introduce you to Aaron Villarreal, as your dedicated LeaseStar Strategic Account Manager. We fully trust that Aaron will add incredible value to you and your organization, as he does to ours!


Aaron will be your internal advocate overseeing your Leasing and Marketing operations and ensuring your expectations are being met. As well, he will review your account needs daily, and compile a monthly report for your review with trended analysis that shows you how we are performing so that we can be held accountable.

ACCOUNT MANAGEMENT INTRODUCTION

  • Aaron brings a depth of experience to your account, having worked over 10 years in the hospitality industry in varied roles and spending the last two years within the RealPage family.
  • We believe his commitment to service and vast knowledge of revenue management and the multi-family industry, make him a perfect partner for the ZRS team.
  • LinkedIn Profile

MEETING NOTES

Below is a brief summary of the hand out materials presented in our in-person meeting on December 8th, 2015. We are happy to include any additional type of reporting metrics desired.

PRODUCT SUPPORT - YEAR-TO-DATE 2015

228 Support Cases have been submitted
  • User Management - 177
  • Direct Call - 10
  • Email - 167
  • Post Implementation Changes - 30
  • How To - 18
  • Post Implementation Audit - 3

SIGN UP FOR ONE OF OUR FREE WEBINARS BELOW OR VISIT THIS LINK FOR MORE EXCITING WEBINARS.

PRODUCT HIGHLIGHT

Engaging Community Websites


  • Premium Design Templates or Custom Creations
  • High Resolution Photography
  • Real-Time Pricing/Availability & Online Leasing
  • Social Integration
  • SEO/SEM
  • Sales & Lead Tracking

LeaseStar gives back with United Way

The LeaseStar Client Services Team spent November 13th giving back to local charity groups. They did everything from making meals for Meals on Wheels, to doing lawn work for Mi Escuelita!
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