River Region Apartment Association

May 2017

Thank you, Angie Ingram, Attorney at Law, for your generosity and support of the River Region Apartment Association. Without your sponsorship, the 2017 events and education for our membership would not be possible!

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May Newsletter Contents...

  • Letter from the President
  • New Website
  • Maintenance Appreciation Night Recap
  • RRAA CPO Certification Class
  • RRAA Ignite Scholarship
  • Fair Housing Tidbits
  • Hatching Hope of Alabama
  • Employment Opportunities
  • Membership Mentions
  • Mark your Calendars- Upcoming Events
  • Get Involved
  • 2017 Board of Directors

Letter from the President, Eddie Gillenwater

The Power of One

In this short article I want to share with you how important you are to the property in which you are involved. I have been in the multi-family industry for over 25 years and during that time I have learned how important each member of a team is in operating a successful property.

Often we thing of one team member as being the key to success but which team member

is that key? Is it the Regional Manager, the Manager, the Assistant Manager, the Leasing

Agent, the Maintenance Tech, the Groundskeeper or could it be the Vendor?

Obviously it takes qualified Regional Managers to oversee the big picture. You also have to have the on-site Manager leading the team or there will be a disconnect in the operation. If you take away the Assistant Manager/Leasing Agent on large properties the leasing activity doesn’t take place. You certainly can’t lease units if the property has a reputation of not taking care of work orders in a timely and professional manner. So is maintenance the key? Oh yea, what about the grounds. If the grounds are cluttered and there is garbage everywhere no one will want to live on the property. I saw a potential sale of a property go down the tubes because the property

had trash everywhere on the day of the site visit.

Have you ever had everything going right only to have some product you need to complete a lease not delivered and installed in an on-time professional manner? Okay, I certainly have to add the vendor to our list in the power of one.

I am sure you get the picture everyONE is the key to success for any property. There are no most or least important team members. Without you being the best you can be at the job you do the property will suffer. I have been involved in the acquisition or management of over 100 properties. I have seen it time and time again when the property is successful everyone on the entire team is performing extremely well. When one team member under-performs there will be a problem on the property and the property under-performs.

My challenge to you is, “Be the best you can be at what you do. THERE IS POWER IN ONE.” YOU are the power that moves the property to success.


We are so proud of our new website! You'll notice an all new look and feel with lots of additions, including...





Check it out!


Maintenance Appreciation Night at the Montgomery Biscuits Game

Thank you Johnstone Supply for being our

Maintenance Appreciation beverage sponsor!

We would also like to thank all of our hard working

service team members!

You all ROCK!

RRAA CPO Certification Class

Thank you HD Supply for sponsoring this amazing class for our members!

RRAA Ignite Scholarship


The RRAA is ecstatic about this new addition to our education program for 2017. The Ignite Scholarship Fund was developed to assist our members with funding for their educational dreams. We're thrilled to announce that the RRAA will award two scholarships to members wanting to complete their NALP certifications, one scholarship for a member wanting to achieve a CAM certification, and two scholarships for members to attend the Alabama Apartment Association Education Expo. For more information on scholarship applications and guidelines, please email RRAA1972@gmail.com. Winners of the scholarships will be announced at the RRAA Beautification Awards ceremony in July.
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Fair Housing Tidbits!

Check out our Charity of the Year!

Hatching Hope of Alabama was Co-Founded by Keli Lynch-Wright and her son Ashton Wright to support Residents that have been displaced from their Apartment Homes due to fire or other disasters. We have worked hard to assist victims of disaster in the apartment industry, by spreading the word and picking up and delivering donations to those affected. So many lives have been touched by the community rallying together to make a difference to those in need. It is amazing how giving these folks one less thing to worry about, can give them hope and strength to forge on and get through this tough time! After several years of supporting disaster recovery efforts, we experienced a house fire of our own and lost everything that we had. Ashton was 5 years old at the time, such a small little soul. He had seen the devistation of loss through fire at apartment communities as I have always taken him with me and he has literally grown up in the industry. Those first few nights were rough and I would hold him and sing to him "Three Little Birds, by Bob Marley..."Don't Worry About a Thing..Cause Every Little Thing is Gonna be Alright". He is 12 now and the song brings us both happiness and hope in days that can be challenging. Most recently, an Apartment Community has massive fire causing many people to be displaced over Thanksgiving. We quickly gathered some small Christmas Trees, supplies, toiletries, baked goods, and other items that we knew would cheer those and the children involved. We went to visit everyone on Thanksgviving Day. When we arrived the clubhouse was filled with people camping out on the floor with nothing but the clothes on their backs. The staff at the property hosted a huge Thanksgiving Meal and everyone was leaning on each other for hope and courage to move on. I knew that day was going to be the last day that I let pass without getting to work on Hatching Hope and doing something about it! Although we found that we were doing great things, there was a much greater immediate need in the way of somewhere to sleep and general toiletries. Ashton and I returned home and immediately went online an purchased 56 air mattresses!
Often times displaced Residents are placed into a vacant apartment home or even in the clubhouse until a plan is devised for the next steps. Hatching Hope will be providing air mattresses, comfy bedding, and much needed supplies for that first night or two following a disaster. We will also have special focus on children by providing hand made blankets from local churches and schools and a book or coloring books to keep them focused on the good things! Each and every dollar will be used to build awesome care kits for these victims. And you can actually sponsor someone for $30! This will provide a victim with a air mattress, comfy bedding, and much needed toiletries. There is no greater feeling than that of helping others. Join us in this effort to make a difference across the state of Alabama! As always, we graciously accept your gift of time, so feel free to email Keli @ hatchinghope@gmail.com to see how you can help today! Find us on Facebook: Hatching Hope

RRAA is a corporate sponsor for Hatching Hope of Alabama!

Employment Opportunities

Assistant Manager and Leasing Manager Positions Open


Asst. Manager Position Available

Leasing Manager Position Available

Contact :

Pam Charlton

2100 Legends Dr

Prattville, AL 36066



Maintenance Technician Needed

Contact Barrington Place Apartments at 334-356-6860!

Please apply online at http://www.pegasusresidential.com/associates-and-careers

Must be HVAC Certified. Full time. Amazing Benefits. Click the link for more details.

Membership Mentions

The Point at Fairview Apartments, Prattville


Virginia Coleman got promoted to Community Manager & Megan Pettingill is now the New Assistant Community Manager.

Just Married!

Congratulations to newlywed Shelby Petrey Pugh (The Morgan at EastChase) on her marriage to Jake Pugh April 8th 2017.
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NAA Education Conference and Expo- June 21-24 in Atlanta, GA

RRAA Beautification Awards- July 2017!

Get Involved!

Would you like to be more involved in the industry? The River Region Apartment Association is now accepting applications for board members, volunteers, and sponsors. Contact Katie Suchocki, Association Executive, for more information!


About the River Region Apartment Association

In 1972, a group of Montgomery apartment industry professionals met and formed The Montgomery Apartment Managers’ Association. Since 1972, this association has grown and transformed into what is now known as The River Region Apartment Association and includes twenty-five counties in south-central Alabama. The River Region Apartment Association is a non-profit trade association dedicated to unifying apartment industry professionals through education, legislative advocacy and member services. RRAA members are rental housing owners, property management firms, apartment communities and companies that supply products or services to rental properties.

RRAA provides educational opportunities each year such as legal seminars, leasing seminars, and annual fair housing training. Much thought and planning has been put into annual events such as the Beautification Awards, Maintenance Mania and the River Region Awards in order to recognize our industry professionals and to allow industry professionals an opportunity to network. The Association communicates to the members through a monthly newsletter, The RRAA Insider, and the RRAA website has a fresh and informative look to provide members with local, state and national apartment industry information.

As always, a membership in the River Region Apartment Association makes you a member of the Alabama Apartment Association and the National Apartment Association.

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2017 Board of Directors

Eddie Gillenwater, Arbour Valley


Jeff Davis, Carrington Park


Pat Cook, Residential Waste Service

Samantha Lord, Barrington Place at Somerset

Joe Johnson, Hunt Companies


Beau Daniel, Foshee Management

334-273-0313 ext 106

Association Executive
Katie Suchocki

Board Members

Angela Tucker, Montgomery Apartment Guide


Christine Kessler, The Paddock Club


Cori Cupido, RentPath


Joe Rainey, The Belmont

Kevin Kiser, HD Supply

Audra Froom, Hunt Companies


Emily Wallace, Peppertree Apartments


Brandy Hitson, The Co-Star Group


Angie Ingram, Angie Ingram, Attorney at Law, LLC