What I Learned in Help Desk
Derek White
How to use Google Sites
I don't know how much more of Google Sites I will be seeing in the future, but I definitely feel more equipped for having learned this skill.
HTML & CSS
I learned the basics of HTML & CSS on Codecademy.com for my capstone project.
Miscellaneous
Our daily blogs and Mr. Akelman's speeches account for the majority of everything that I've learned in Help Desk.