July 2020

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Don't forget to enter the source code "MAQ" with your HD Supply order!!

Earn Up to $4,000 for RRAA!!!

Use Source Code MAQ and for each order placed with HD Supply Facilities Maintenance between July 10th and August 14th, HD Supply will give a percentage of qualifying purchases to RRAA to use on multifamily industry education programs. RRAA could receive a maximum contribution of up to $4,000*!

Use Source Code MAQ every time you order during the promotional period!!

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Apartment Onsite Teams Day is Aug 12!!

Rental housing professionals, especially onsite team members, have been on the frontlines during this crisis; committing themselves to performing the vital work necessary to keep the community together and moving forward during these trying times. Due to all of their hard work, the rental housing industry is taking time to celebrate our vital, onsite teams throughout the country for their dedication to keeping residents in our communities well served and safely housed during the COVID-19 pandemic.

To thank our onsite property teams, we are designating Wednesday, August 12 as Apartment Onsite Teams Day. We have put together the tools you’ll need for the day.


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Have You Entered Beautification Awards? Deadline is July 31st!


RRAA welcomes Angelita Fisher as she hosts an amazing Fair Housing Webinar.

This FREE, interactive class is made possible by our Diamond Sponsors.

*Angie Ingram, Attorney at Law


*Chadwell Supply

*Kyser Furniture

*The Darby Law Firm

Don't forget to tell them how much we appreciate their support of RRAA Education.

Stay tuned for registration information!

Biography for Angelita Fisher

Angelita Fisher is a graduate of the University of North Alabama in Florence, Alabama and Mississippi College School of Law in Jackson, Mississippi. After law school, she clerked for the Honorable U.S. District Judge Glen H. Davidson in the Northern District of Mississippi. Following her clerkship, Angelita was asked to join King & Ballow, a national known Nashville Labor and Employment law firm where she worked 14 years – seven of which as a partner.

In May, 2016, Angelita left King & Ballow to open her own firm. Her practice focuses on defending companies in employment and fair housing issues. Angelita represents companies in front of the U.S. Equal Employment Opportunity Commission and the U.S. Department of Housing and Urban Development as well as federal and state courts and human rights agencies. She is a frequent speaker on all topics relating to employment and fair housing laws. She also regularly conducts webinars and in-house training.

Ms. Fisher is licensed to practice law in Alabama, Mississippi, Tennessee and Texas.

LAST CHANCE To Stop The Eviction Moratorium

For the next three weeks, Congress will grapple with how to respond to this housing crisis and they are being bombarded with calls to extend the federal eviction moratorium. They must hear from the apartment industry or we risk being left behind in the final legislation.

Tell Congress we need emergency rental assistance and not another eviction moratorium!

An eviction moratorium may keep residents in their homes in the short term, but it will just put them months behind in their payments that they will struggle to ever make up. And months of lost rent will cripple our industry’s ability to protect our communities, pay our employees and meet our own financial obligations. A robust and targeted rental assistance program, on the other hand, will keep residents who have a COVID-related hardship in their homes and keep apartment communities stable and solvent.

All indications are that this will be the last relief package of the year, so this is the LAST CHANCE to get meaningful emergency rental assistance. Please contact your members of Congress TODAY before it’s too late and tell them to pass emergency rental assistance and not eviction moratoriums!

NAA Open Door- Click Here

Experience the Savings

Putting you in touch with excellence and reliability at significant savings—that’s what Open Door is all about. That and the purchasing power of 68,000 NAA members buying as one. Open Door purchasing is included in your NAA membership.

Don't Forget to Order your COVID Supplies from RRAA Members

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NAA Coronavirus Webinar: 5 Surprising Lockdown Behaviors to Bring Back to the Office


Leasing Position Open

Sturbridge Commons is hiring for a Leasing Consultant! No prior leasing experience necessary.

Do you know someone who is interested in getting their start in the multi-family industry? Do they possess the qualities you would expect from a rock star leasing consultant? If the answer is yes, send them our way! Competitive pay, monthly commissions, bonuses, health/dental/vision/disability insurance, 401K and on-site discounts offered.

Send resumes to manager@sturbridgecommons.com.

HCAC Certified Maintenance Technician

HVAC Certified Maintenance Technician needed at The Mills at 601 in Prattville. Please send resumes to millsmgr@spm.net.

HVAC Certified Maintenance Technician

The Verandas at Mitylene is looking for a full time HVAC Certified Maintenance Technician. Email resumes to manager.verandas@bandm.org

Maintenance Tech/Groundskeeper

Rolling Hills in Millbrook is hiring for a full time Maintenance Tech/Groundskeeper. Please email resumes to am@rollinghillsmillbrook.com.

Kyser Furniture Leasing is HIRING!

Furniture Installation Specialist needed for furniture leasing company. Employee will be responsible for loading the delivery truck and installing furniture. Employee will also be responsible for warehouse work and organization. Employees in this position will be utilized as a backup delivery driver in the event that the driver is absent from work or if we are so busy that we need to run two delivery trucks.

Requirements for the job:

1. at least 21 years of age

2. valid driver's license

3. good driving record

4. Ability to drive a manual transmission

5. ability to drive a box truck

6. reliable/dependable transportation

7. good work history and attendance

8. verifiable employment references

9. successfully pass a criminal background check

10. a positive attitude

11. furniture moving experience preferred.

Qualified only may apply in person at Kyser Furniture Leasing 2219 East South Blvd Montgomery, AL 36116.


Job Type: Full-time

Why Should I Support NAAPAC Now?

During the COVID-19 pandemic, it has become clearer than ever that legislation, especially laws adopted at the federal level, can have a direct impact on the multi-family industry. As of early June 2020, nearly 40 million Americans are unemployed. The longer the emergency continues, the more residents of our communities will have difficulty paying their rent.

Congress missed a chance with the CARES Act to construct an emergency rental assistance package to help renters. What Congress did do was to enact a moratorium on evictions, providing little recourse for owners and managers to respond to health and safety threats to their communities.

What is more, parts of the HEROES Act passed in the House of Representatives (but not adopted in the Senate) package would do the following:

• Extend the eviction moratorium a full 12 months until after the end of the declared emergency and expand it to every rental property in the country; and

• Construct a rental assistance program that, while sizable at $100 billion, will be channeled through one mechanism (ESG funds) and will primarily target only lowincome renters; and

And of course, there is separate federal legislation (HR 6515) that would cancel all rents and condition rental assistance on rent freezes, among other things.

While we do not know when COVID -19 will end, we do know that Election Day is less than 6 months away. The apartment industry must make sure that the people who are elected to Congress are people who know that hurting us doesn’t help residents. NAAPAC has remained active since the COVID-19 outbreak, supporting friends of the industry in early primaries. And we are watching rescheduled primaries for opportunities to make our voice heard today. Of course, fundraising has leveled off since the start of the year, so we will need additional help to keep going through the summer into the fall. We hope you will support us.

To support the latest from NAAPAC, Click HERE!

Free Webinars Available for NAA Click & Lease Users

Dear NAA Click & Lease User,

As a user of the NAA Click & Lease program, NAA has produced free* webinars for your use covering best practices for utilizing the NAA leasing forms.

These legal webinars are meant to serve as general information regarding legislative updates and frequently asked questions as related to the NAA Click & Lease forms.

As always, we recommend that you and your local legal counsel review all operation procedures and lease forms as the information provided in this webinar is not to be considered legal advice and should not be treated as such.

Alabama webinar presented by Greggory Deitsch and David Chastain

*Only current users of the NAA Click & Lease program are able to access these webinars. All available webinars can be located here (note: login credentials required).

Recorded Legal Review Webinar on COVID-19

If you couldn't make last month's Legal Review Webinar on COVID-19 and the Cares Act you can find the recording here.


Hacthing Hope

Local Hero SPIT ON while trying to protect and serve, horrifying. All of us at Hatching Hope are working tirelessly to care for the first responders in our areas. It's an honor to help provide some protection during this crisis to the incredible heroes at the Prattville Police Department.Every day, first responders in every community put their safety on the line for our benefit. They run into dangerous situations, so we don’t have to, sometimes risking their lives in the process. COVID-19 pushes their role to a whole different level of protection. Please give them a comment for their incredible bravery, and the sacrifices that they are making each and every day to keep us safe! Big thanks to Angie Hubbard Ingram for arranging this special delivery! And special thanks to our friends at Matthew 25 Ministries, and RiverRegion ApartmentAssociation for their support! Together We Can! HatchingHopeCares.org
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NAA Click & Comply

NAA’s newest performance management and compliance software allows property management companies to consolidate processes and systems into one place for ease of use and transparency. Automate, save time and trust that your properties are remaining compliant.


What you can expect from using NAA Click & Comply:

  • Mitigated risk and preventative maintenance for your properties
  • More efficient onsite teams
  • Improved performance
  • Streamlined communications
  • Dashboards to see property performance across your entire portfolio
  • Asset preservation
  • Implementation within 60 days

Who benefits from NAA Click & Comply?

Property Teams

You can’t be everywhere at once. The dashboards and reporting features will allow you to quickly identify where your attention is needed most. Your team will be provided with daily guidance so you can focus on what really matters.

Owners & Management Companies

Reduce your risk, save on costs and give yourself peace of mind. NAA Click & Comply reminds the right people at the right time what needs to be done as well as providing the resources to execute, monitor, store and report all tasks and inspections. The platform is tailored to your processes and goals. It ensures consistency in operational processes throughout your organization.


  • Standard Operating Procedures: Access a single source of daily guidance for onsite teams while offering real-time visibility into what’s happening, or not happening, at your properties. With Smart Task Automation, create templates that automatically generate tasks, delegate to specific team members and include recurrences like daily, monthly, annually. Assign tasks as critical for easy prioritization and capture important, time-stamped data of tasks completed.
  • Inspections: Utilize ready-made form templates or customize forms to your needs for each specific property using our drag-and-drop form designer. Ceate unlimited versions so you are able to capture the most important data for your specific community. Make changes easily when there’s new information to record. From mold remediation or incident reports, to pool pH levels and unit turns, your inspection data is stored securely and is quickly accessible with our helpful reporting tools.
  • Compliance: The platform sources and catalogs all applicable federal, state, city and county municipal codes, reviews them for compliance regulations and monitors any changes that may arise. Templates are then created and push these code requirements to your properties based on their location.
  • Document Management: Manage and track all documents, contracts, forms and certificates as well as track missing or expired documents that create tasks to make sure your business runs smoothly.
  • Risk Management: Access best practices in risk management, customized by each community, providing real-time visibility into how properties are complying. Qualify for lower insurance premiums and deductibles based on properties performance.
  • Preventative Maintenance: Deliver tasks to onsite team at the right time using a comprehensive list of required maintenance schedules based on the equipment, amenities and geographical location of individual sites. Preserve the value of your assets by receiving alerts if protocols are not followed.
  • On-demand Instructions: Receive notifications when policies, protocols and other important information is updated.
  • Custom Reporting & Dashboards: View real-time updates on what’s happening across your property portfolio at any given time. Create and save custom reports around any data, and export to Excel and PDF.

By combining your policies and procedures with NAA Click & Comply’s database of industry best practices, we create one centralized source of communication and guidance for your teams.


RRAA Tips and Tricks!


We want to hear from you!

Do you have some great tips on how your company and staff have made modifications to your normal business routine?

How are you handling maintenance calls?

Are you showing units via virtual tour, video, Facetime?

What feedback are you getting from your residents?

Please email Katie at rraa1972@gmail.com with your tips!


Please check out our Facebook Page for any updates on NAA Webinars and our Supplier Webinars! We want to make sure to keep you connected with these amazing educational opportunities!


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2020 RRAA Gold Sponsors

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2020 RRAA Leadership

Association Director

Katie Suchocki


Executive Officers:

Samantha Lord, Barrington Place at Somerset

President Elect

Angela Tucker, Sturbridge Commons

Past President

Jeff Davis, Hunt Properties



Courtney Lowry, Addison Park


Brandy Hitson, Apartments.com

Eddie Gillenwater, Arbour Valley

Board Members:

Brenda McDonald, Saddleback Ridge


Lesley Traver, LMS


Joe Johnson, Hunt Properties


Kevin Kiser, Ferguson Supplies


Angie Ingram, Angie Ingram, Attorney at Law, LLC

Brett Wallace, Protek Restoration


Cori Byrd, Rentpath