Mid-Year Kickoff

Nat'l Call Center Operations

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The Countdown is ON!

Thank you for confirming your attendance to our Mid-Year Kickoff on 8/11 & 8/12. We are excited to have you join us in New Jersey in just 7 days!

Please review the information below in preparation for your arrival & be sure to submit your entree selection no later than Wednesday, August 6th.


Sheraton Parsippany
199 Smith Rd
Parsippany, NJ

Monday, August 11th

12:00pm - 1:30pm - Registration & Lunch
1:30pm - 6:00pm - General Session
6:30pm - 9:00pm - Welcome Reception & Recognition Dinner

Tuesday, August 12th
7:00am - 8:00am - Breakfast
8:00am - 1:30pm - General Session
1:30pm - 4:00pm - Breakouts*

*Each of Ken's direct reports will have a breakout session for their individual team. Invited guests from outside Ken's organization are not required to attend but are welcome to join the session(s) of their choice.
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Getting to Parsippany, NJ

Newark International Airport is located just 30 minutes southeast of the hotel. Taxi cab fare is approximately $45 to or from the hotel and airport.

Sheraton Parsippany Hotel is convenient to several major highways including Interstates 80, 280, and 287. Parking is available at the hotel free of charge.

The Morristown Train Station is approximately 8 miles away and is serviced by NJ Transit. Amtrak services Newark Penn Station which provides connections to Morristown Train Station. The station is located approximately 15 minutes away from the hotel by car; taxi service is available at the stations.

All travel should be scheduled for Monday, August 11th & Tuesday August 12th, if possible.
Car pooling is encouraged.

Additional Information


If you have not already secured overnight accommodations, please do so no later than Wednesday, August 6th.

· Hotel check-in begins at 3:00 pm. While every effort will be made to ensure that your room is ready upon arrival, we appreciate your patience if you encounter a short wait.

· A credit card will be required at check-in for all of your hotel charges.

· Luggage storage will be available upon arrival on Monday, August 11th if needed at the front desk.

· At check-out, be prepared to settle your account with the front desk. Check-out time is 12:00 pm.

· Luggage storage will be available on Tuesday, August 12th in the Grand Ballroom for your convenience.


Complimentary parking is available at the hotel.


On-site registration will be held in the lobby of the Sheraton Parsippany Hotel from 12pm to 1:30pm on Monday, August 11th. Please stop by the registration desk to retrieve your meeting materials.

Please note that name badges are required for admittance to all meetings and functions.

Stay Updated!

Click here to sign up to receive real time updates via text message throughout the event. This will also allow you to stay in touch with the events team should you have any questions throughout the event.

Contact Us

Should you have any questions please reach out to Gabby Diogo.