LCS Tech and Media Updates
We must find the time to stop and thank the people who make a difference in our lives.
NEW!! Apple Professional Learning
Session 1 - 8:00-9:30
Session 2 - 10:00-11:30
Session 3 - 1:00-2:30
More information to follow! We are excited for this time to learn together!
Have you checked out NC FREE, statewide platform for educators...Find and Collaborate standards aligned, open licensed instructional resources. There are 38,000 resources available!!! See the flyer linked HERE and check out the upcoming webinars at THIS LINK.
*Webinars can also be found on the LCS Educator Hive*
There's an APP for that
Have an app you would like to use with your students?
If teachers have an app they would like pushed out to student iPads, they should enter a Tech Request with the exact name of the app, a link to it from within the App Store, grade level of the students, and general information on student usage. The tech department will examine the security, privacy, and data access the app requires as well as its compliance with state and federal laws. Teachers will be notified via their submitted Tech Request when the app has been approved.
View this GUIDE on how students access approved apps. The information is also posted in the Learning Hub and on the Technology Knowledgebase site.
Tech Tips & Troubleshooting
Don’t hesitate to submit a tech ticket anytime you need help, but these will allow for immediate solutions to common technology issues. Your school media coordinator is always available to assist anytime as well.
MacBooks may be going into "sleep" mode and causing your connection to drop. Refer to the Troubleshooting Guide on how to change your Macbook's settings to prevent sleep mode.
Know Your Network
Know which network your devices are on.
LCS-Chromebook Network: This is for all LCS devices, regardless if it a Chromebook or not. This includes Macbooks, iPads, Chromebooks, Windows Machines, etc.
LCS_Guest Network: This network is a courtesy provided by LCS to allow internet access for personal devices. It is significantly limited in speed and cannot support instructional tasks, such as Google Meets. ONLY personal devices should connect to it.
Refer to the Troubleshooting Guide for steps to ensure that your device is connected to the LCS-Chromebook network.
Oh, the Places You Will Go
What we mean is that when powered on, many of the devices are joining the access point with the strongest signal, which is generally the one closest to the device.
When the device is moved from one location to another, such as to the office, to a meeting room, to the media center, it is staying connected to that first access point instead of joining the nearest access point/strongest signal in that new location. This will cause drops, slow response times, audio/video issues, etc. when it is too far from a strong signal.
Check out the Troubleshooting Guide for the two quick steps you can take to address this issue.
OS Updates for MacBook and iPad!!!
To keep all Apple devices performing properly, updates are pushed out automatically when they are released. This means staff will have to manage installing these updates themselves. These updates can take quite a while.
The latest Macbook update, BIG SUR, is an entire operating system, which means it can take an hour or so, depending on the connectivity method and the network it is on when updating. We recommend that you complete this update as soon as possible.
Once Big Sur is installed on your MB, you will find that you must follow a slightly different procedure when using AirPlay. These INSTRUCTIONS will walk you through it.
Please make sure you are taking your devices home on the weekends and keeping them connected to WIFI so they can receive Apple updates. Never wait until right before you are to use your device to install an update as the device cannot be used while updating.
More info from Apple on keeping your MB updated can be found HERE.