Communication Skills

Specific Skills

Technical Knowledge - You need to have the knowledge necessary to actually to the job you are applying for, this means having the qualifications or training necessary.

Health and Safety - You need to know about the health and safety rules of the workplace. If you fail to follow them not only will you lose the job you may also get hurt.

Work Attitudes - Having a good work attitude is very important. Being enthusiastic, efficient and easy to get along with will always look good to employers. Being on time is also a part of a good work attitude.

General Attributes

Planning Skills - These will be valued by employers as they are useful and can save time. This also means you will be prepared and therefore able to complete work.

Time Management - You will be able to effectively plan out how long it will take you to complete certain things. This will allow for it to be completed on time to a good standard.

Team Working - Some projects ma\y require you to work with others. To effectively do this you must be able to listen to others while contributing your own ideas and giving constructive criticism to others.

Verbal - Being able to talk to people effectively will be important for things like presentations and working in a team. This will ensure your ideas get across.

Written Communication - This will be useful for sending e-mails as well as for applying for jobs. Having correct spelling, punctuation and grammar is essential to convey a professional attitude.

Numeracy Skills - Numeracy skills are very important, regardless of whether you consider a job to be "working with numbers". Having competence and being confident in working with numbers is a skill that can be used to your advantage in a wide range of employment settings.

Creativity - Creative thinkers are innovative and inventive and are more likely to devise new ways of doing things that add value to the work environment, making systems and procedures more efficient.


Determined - You give it your best to complete things you start and you try hard to advance in your career.

Independent - Being able to work alone when needed as well as being able to deal with problems that occur on your own.

Integrity - Integrity involves your moral judgement and knowing what is right or wrong. This shows a business that you are trustworthy.

Tolerance - Tolerance means keeping an open mind when interacting with others who are different from you, and treating everyone with respect and compassion, even when you don't share their opinions or values.

Dependable - Having staff that are dependable helps businesses run more smoothly and ensures that tasks are seen through to completion.

Leadership - Being able to be a leader will help you advance in your job, it is a sought after trait and will let you take charge in order to get group work done efficiently.

Motivation - Being motivated at work is very important, the more motivated you are the more likely you are to do a good job. People who look like they aren't motivated at all will make a bad impression on employers.

Effective Communication

Cultural Differences - This can not only be affected by language but also accents. If you are presenting an idea to group of people from Britain there could be a wide range of accents if people were from different parts of the country.

Adapting Your Content - With such a broad range dialects you need to make sure that you can communicate to them all,. this would be improved by adapting your content to suit the audience. By doing this you can make sure that you don't offend anyone and that you can carry your message across and reach all audiences.

Accuracy - If you can accurately get your message across to the audience, while keeping them entertained, it will ensure they understand your message.

Interpersonal Skills - There are different methods or skills you can use when communication with an audience like hand gestures and body language. These can help with cultural differences and keeping attention.
Along with questioning you could also change your body language and tone to suit the positive or negative vibe of what you are trying to portray.

Written Communication - When you are trying to write a piece of work or trying to send a letter you have to make sure you use the correct spelling, punctuation and grammar. Keeping these in mind can ensure your work looks professional


When you are communicating to an audience there are certain barriers that could affect your effectiveness of the how you are communicating these are barriers like the audience looking at their PC's and not at you or if there is a car outside or if there is air conditioning on this could cause misunderstanding in the audience. If you are in a noisy environment people may get distracted by the nose or just might not be able to hear you resulting in a loss of communication. The use of jargon can also be a barrier, if people are unfamiliar with what you are talking about then they will struggle to understand. Expectations and prejudices can also lead to ineffective communication, sometimes people will hear what they want to hear rather than what is being said and this can lead to false assumptions.