At Biocare limited we believe that these skills are most important:
- you to know how to operate windows servers and desktop operating systems; you would need to know these as they are the main piece of software that you would be using.
- Logging and prioritisation of all help desk tickets, maintenance of support log and adhering to internal SLAs and raising awareness of regular repeat issues.
- Diagnosing and resolving a wide range of technical issues
- Providing end-user desktop support via telephone and in person
We believe that if you have a strong desire towards learning new IT skills then you would fit in perfectly!
What you need to be suitable
All you need to be is like our team: Enthusiastic, Helpful and most importantly reliable.