LeaseStar Update

October 2015

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Exciting News

Lead2Lease Product Enhancements


  • Lead Arrival Alert for Apartments.com and Zillow.com Leads - Apartments.com and Zillow.com insert their leads into Lead2Lease via an API (not the standard email parser), therefore, lead arrival alerts were not being sent for these leads. RealPage has now added arrival alerts to these leads.

LeaseStar Social - Latest Campaign

LeaseStar Training

We are finalizing customized training modules for users who may need refresher training on Lead2Lease, Marketing Center, Classifieds Posting Tool, Listing Builder, or Syndication.

LeaseStar Support Case Analysis: January - October, 2015

  • All Waterton LeaseStar Support Cases, on average, were closed much faster than the standard outlined by the RealPage SLA agreement.
  • Critical Support Cases were closed on average in about 2 hours.
  • High Priority Support Cases were closed on average at 9 hours.
  • Medium Priority Support Cases were closed on average within four days.
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Implementation & Sales

Implementations


  • Rebecca Bleeker, Waterton's LeaseStar Lead2Lease Implementation Consultant has confirmed that all implementations are on schedule.


Sales


  • Lori Russell, Waterton's Account Representative is ready to welcome inquiries about new solutions and new community partnerships.

Product Highlight

EGG Smart Locker



  • Frees staff from time consuming package management.
  • Automatically notifies residents when a package is delivered.
  • Retrieve packages 24/7 - No more rushing for office hours or waiting in line.
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