Turn Complaints Into Opportunities
With Our Building Legendary Customer Service course
Each and every one of us serves customers whether we realize it or not. Maybe you are on the front-lines of the organization serving the people who use your services. Perhaps you are an accountant serving the employees by producing their paychecks and keeping the organization running. Or maybe you’re a supervisor, serving your staff. In this course you will learn strategies to deliver customer service beyond, and how to turn a complaint into an opportunity to create a loyal customer.
Building Legendary Customer Service
Thursday, December 17, 2015 at 8:30 a.m. - 12:30 p.m.
Instructor Led: Dawn Janis
Manager Approval Required: Yes