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Q4 GSO Leadership Forum - Event Reminder

An online event you don't want to miss!

For the 4th quarter GSO Leadership Forum we will hear from two Verizon business leaders with diverse experience representing Verizon Global Enterprise Solution and Verizon Wireless.

Christopher Davison, Director - Global Business Operations, Verizon Enterprise Solution

Chris’ responsibilities include the support for VES Operations globally. This includes call center strategy, customer service operations, audit and compliance as well as vendor management. Chris has been in his current position since November 2013, joining Verizon Enterprise Solutions from the Verizon Wireless Customer Service organization.

Chris has held various positions of increasing responsibility during his 19 years with Verizon, Verizon Wireless and its predecessor companies. This includes positions in Customer Service, Resource Management, Operations, Finance as well as other business units. Chris is based out of Atlanta, Georgia.

Jonathan Green, Director - Customer Service Operations, Verizon Wireless

Jonathan has been with VZW for over nine years and during his tenure he has held numerous leadership roles of increasing levels of responsibility. He started his VZW career leading the Continuity Marketing Organization that focused on loyalty and retention strategies for the NE Area. From there he led two internal Call Centers as Site Director over a period of 4 years. The first was in Wallingford, CT and then the second in Rochester, NY. Jonathan came to the Strategic Partner Center 4 years ago to bring his focus on Service to the outsourcing channel. At the beginning of 2014 he transitioned from Field Director to Operations Director for the Strategic Partner Center. Prior to his roles at VZW he spent time in the Financial, Utilities, Technology and BPO verticals, both in sales and in service. Overall, Jonathan has 20 years of leadership experience, both domestic and international, leading teams that have exceeded expectations in all areas of service.

GSO 4th Quarter Leadership Forum

Tuesday, Dec. 16th 2014 at 11am-12:30pm

This is an online event.

To join the web meeting:

Dial in Instructions:
TF: 1-888-595-9423
PC: 562823#