RE/MAX real estate
Ninja Mastermind
Ninja Weekly Routine
How you wake up each day and your morning routine (or lack thereof) dramatically affects your levels of success in every single area of your life
Focused and productive mornings carry over to successful days, and ultimately successful lives.
Monday Morning Agenda
Choose either of the three options below to download The Monday Morning Agenda
My 10 Personal Noted This Week
These People Probably Want To Buy/Sell Real Estate This Year
Take out your list of people you know. Go through the names one at a time. Bring the person
into your consciousness. Think about them and ask yourself these questions regarding their
situation. If they fit that particular question, write the number of that question next to their
name. After going through your entire list, you should have a clear picture of the potential real
estate needs of your customers for next year – and the start of a business plan for yourself.
Next, start contacting your customers using the F.O.R.D. system of questions. When they
respond to your F.O.R.D. questions, look for changes going on in their lives that may affect
their real estate.
How many of the people you know:
1. Have had an increase in family size this year?
2. Have children age 10 and under? (Give your kids a chance brochure)
3. Have teenage children?
4. Have children who have left home recently?
5. Are living “below their means”?
6. Have lived in their same house seven years or more?
7. Have had their company expand in the past year?
8. Have had their company downsize in the past year?
9. Have received a substantial inheritance?
10. Own a building lot?
11. Are getting married?
12. Are getting divorced?
13. Are getting divorced and married?
14. Have a dream for “Wake-up Money”?
15. Have a dream to live “anywhere”?
16. Have a commute of over _________ hours per day.
Customer Service Calls
1. Reasons to Call - Have a reason to call that adds value to the customer.
Sellers – update
U/C Buyers – update
Active Buyers – update
Recent closed customers – do you need anything?
Referral Sources – thank-you and update on progress
Anniversaries – “Guess what we were doing seven years ago this week.”
Birthdays
8x8 system
Tickets and “give-aways”
Annual market update
“Have’s and Wants”
Thank-you, Congratulations, Thinking of You and…
2. F.O.R.D. System - Rapport Building/Prospecting/Negotiating
Family
Occupation
Recreation
Dreams (goals)
3. Five Step Calling Process
Salutation
Look for common ground – F.O.R.D.
Purpose of my call – one of 12 reasons to call listed above
End on common ground – F.O.R.D.
Three to five minutes max
Referral Follow-up
1. Thank you card
2. Thank you by phone
3. Let them know after initial contact is made
4. Progress report during transaction
5. Report on conclusion of referral
6. Send “Thank you” and “Payment”
Ninja Score Card
My F.O.R.D. Calls This Week
RE/MAX real estate
Let us know about your open house TODAY!
Email: joel@LehighValleyHomes.com
Website: www.LehighValleyHome.com
Location: 3120 Hamilton Boulevard, Allentown, PA, USA
Phone: 610-770-9000
Facebook: Facebook.com/LehighValleyHome
Twitter: @jdiaz01