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Bilingual Spanish Debt Counselor available on Hispanic-Jobs.com

Bilingual Spanish Debt Counselor in Rochester, New York:


SUMMARY OF POSITION
Our Debt Counselors manage and collect delinquent accounts. Our consultative approach helps debtors identify the most suitable way to resolve a balance in the best interests of all parties.

ESSENTIAL DUTIES & RESPONSIBILITIES
As a Debt Counselor, you must meet daily, weekly and monthly goals as set by management at ConServe. All Debt Counselors will make between 125-200 phone calls per day and work in a call center environment. Flexible scheduling requires 40 hours per week to include three days, two evenings per week and the possibility of a maximum of one Saturday morning (9 AM – 1 PM) per month. Debt Counselors receive competitive base pay with the opportunity for uncapped bonus.


Skills:


EDUCATIONAL REQUIREMENTS

-High School Diploma or GED required
-Associates or Bachelor’s Degree preferred

KEY SKILLS, ABILITIES & REQUIREMENTS
-Bilingual - Spanish speaking required.
-Full time position with the ability to work two (2) evenings per week until 10:00 p.m., three days
-Willingness to work one (1) Saturday morning per month preferred.
-Work experience in Collections, Sales, Telemarketing, Medical Billing, Call Center, Customer Service, Banking, Reception, Criminal Justice, Office Support, Wait Staff, Accounting, Finance, Retail or Retail Management.
-Must have six months or more of direct phone or in person customer interaction experience.
-Strong verbal communication skills with the ability to persuade and negotiate.
-Intermediate Computer skills to document calls and navigate software packages, databases and the internet.
-Ability and history of maintaining confidentiality and high level of trustworthiness.
-Ability and history of interacting well with team members and customers in a professional manner while maintaining a safe work environment.
-Obtain and maintain Government Security Clearance
-No conflicts of interest with ConServe or its clients

BENEFITS
-Ability to contribute to 401K immediately, company match after 6 months of employment
-ConServe currently offers comprehensive benefits including:
o 100% ConServe Paid Medical for Individual
o 100% ConServe Paid Family Dental& Vision Insurance
o 100% ConServe Paid Short and Long Term Disability
o 100% ConServe Paid Life Insurance
o Paid Holidays
o Generous Paid Time Off Plan


MISSION STATEMENT
ConServe is dedicated to satisfying the needs of our Clients in a manner consistent with improving the human condition, and that will foster the development of long term profitable business relationships with our Clients, our Employees, our Vendors and the Community as a whole.

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