Town of Sunnyvale - Feb. 21, 2021

Trash Collection

Republic Services will resume trash collection this week on their normal schedule. Due to heavy volumes, it will likely take longer than normal. Please leave trash cans on the curb on your normal collection day until they are picked up.

If anything changes, we will update you via this newsletter.

Applying for FEMA assistance

If you were affected by the severe winter storms and have insurance, contact your insurance company and then FEMA. Your insurance claim information is needed to determine eligibility for federal assistance. The disaster number is DR-4586-TX. Information can be found at:

  • If you are uninsured, the fastest and easiest way to apply for assistance is online at You can apply 24 hours a day, seven days a week, no waiting or delays.
  • Note: FEMA cannot reimburse you for food lost due to a power failure. However, voluntary organizations in your community may be able to help. You can also call 211 for assistance.
  • If you do not have access to a computer, please visit the Town of Sunnyvale Library.

Thank you!!!

The Town of Sunnyvale wishes to thank C-Life Church for agreeing to provide a warming center for those who did not have electricity last week. They also provided meals for those in need and even provided lunch to our first responders.

Thank you to several others who provided much needed meals for our Police, Fire and Public Works Departments who were working non-stop to respond to the emergency situation:

  • Bakers Ribs/Kearny's
  • Tacos La Carretera
  • The Becker Family
  • The Lunt Family
  • The Curtis Family
  • The Franks Family
  • The Tanck Family
  • The Crisler Family
  • The Brewer Family
  • The Ferguson Family

We really appreciate you all!

Communicating during an emergency

The Town has a few key ways that we communicate during an emergency situation.

1. Our Newsflash. To register, go to (You will receive an email to confirm your registration from Smore).

2. Social Media: Make sure you are following the TOWN'S pages at Facebook and Twitter. We try to share to other Sunnyvale community pages, but following us directly ensures you get the latest information.

3. Emergency Alerts: This is a reverse 911 system. In the event of an emergency, we will send a text, email or phone alert. You must register to receive these alerts. Go to Alerts to register. (You will need to respond to the email sent to you to confirm registration).

Broken water pipes

Following the recent winter storm, many residents are experiencing broken water pipes. It is critical that you turn off the water as soon as possible to minimize damage. As pipes begin to thaw, it is a good idea to try to locate your shut off valve before a crisis occurs. This valve may be in your garage, in front of your home or near your front curb.

If you can't access your shut off valve, please do not call 911. Instead, call the Public Works after hours emergency number at 972-251-0567.

If you have repairs made due to a leak, please ensure you retain your receipts and take pictures to document the damage.

Register to receive newsletters and emergency notices

Click here to register for more information from the Town of Sunnyvale.