New to Distance Learning?

Student Getting Started Guide

Need Help?

Distance Learning Help Line for Students, Parents, and Teachers

If students and parents need assistance with programs or equipment troubleshooting, they may call the Distance Learning Help Line.

  • 615-893-5815 ext. 22196 and 22197
  • Monday - Friday 8:00AM - 3:30PM

County Distance Learning Webpage:

How do I get started?


Have you communicated with your teachers?
If you aren't sure where to start, email your teacher.
Important questions to ask

  • Where is your teacher posting assignments?
  • How are you turning in assignments? (Teams assignments/Kiddom)
  • When is your teacher hosting meetings via Zoom or Teams meetings?
  • Where are the links for the meetings posted?

How can you find this information?
Your teachers may post this information in one of the following locations.

  • Teacher webpage
  • Teacher Clever page
  • Kiddom Classroom page
  • Microsoft Teams Posts
  • Remind
  • Class Dojo
  • RCS email

Helpful Program Links

Below are links for help with specific distance learning programs.

If a student has a specific question about an assignment, it's best to contact the teacher directly.

Student Organization Tips

  • Make a daily schedule with your classes, Zoom meeting times, and what platform each teacher is using.

Created by the RCS Instructional Technology Team

Jeannie Williams, Instructional Technology Coordinator


Cherri McCrary, Instructional Technology Specialist


Kim Cing, Instructional Technology Coach (SPED emphasis)

Jennifer Brooks, Instructional Technology Integration Coach