Receiving Feedback
Have your cake and eat it too!
Monitor Emotional Reactions
- Give permission to receive feedback
- Mentally prepare yourself to receive the feedback
- Don't take feedback personally - Monitor those emotions!
No one can make you feel inferior without your consent. --Eleanor Roosevelt
Reflect and Respond
- Clarify your goals
- Ask clarifying questions
- Understand coach's perspective
- Take deep breaths
Outstanding leaders go out of their way to boost self esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish. --Sam Walton
Let it Sink In
- Work to learn from the coach's perception
- Remember the focus
- Demonstrate gratitude for the feedback