Receiving Feedback

Have your cake and eat it too!

Monitor Emotional Reactions

  • Give permission to receive feedback
  • Mentally prepare yourself to receive the feedback
  • Don't take feedback personally - Monitor those emotions!

No one can make you feel inferior without your consent. --Eleanor Roosevelt

Reflect and Respond

  • Clarify your goals
  • Ask clarifying questions
  • Understand coach's perspective
  • Take deep breaths

Outstanding leaders go out of their way to boost self esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish. --Sam Walton

Let it Sink In

  • Work to learn from the coach's perception
  • Remember the focus
  • Demonstrate gratitude for the feedback