Introductions to management
Four Functions of Management
- Planning also involves figuring out the resources that are needed and the standards that must be met.
- Managers must organize people, work process, and equipment so that work is well coordinated.
- Leading means you have to set standards such as deadlines and sales quotas and resolve conflicts between workers. Leaders are the overseers of the business.
- Controlling also means monitoring customer satisfaction and take corrective action when goals are not met .
Top Managers in the World
≈ Line and Staff- Organizational chart that shows direct line of authority as well as staff who advise line personnel
≈ Centralized Organization- puts authority in one place.
≈ Decentralized Organization- Gives authority to a number of different managers
≈ Departmentalization- Divides responsibility among specific units or departments.
Is a Managers Job for You?
Necessary Skills for Effective Managers
∞ Good at working under pressure
∞ Problem Solver
∞ Good Communicator
∞ People Skills
∞ Listening Skills