Marshall Field: Industrial Outlier
Industrial Outliers Profile by Miika Jarvela, 5th Period
Achievements
Along with two other people, he developed the department/general (retail) store which is known today as Marshall Field and Co. It is named after him because the other people left at very early stages of its development
Was an innovator/pioneer of modern day stores
High quality of service
Ladies could check in coats
Salespeople available at all time
Easygoing nature
Home delivery
Return of purchases
High ambiance
Restaurants, lounges, libraries, nurseries, etc.
Could purchase all kinds of items ranging from sports equipment to furniture
Promotion/”advertisement” (invested in the lines of the streetcar to stop in front of his store)
Philanthropic donations for the Field Museum of National History and the University of Chicago
Survived many panics and economic depressions because he worked mainly with cash. Because of this, he had little debts to both pay and collect, so he remained unaffected