Today in the IT Industry, there is a tremendous influx of quality Oracle products in many fields like Databases, Middleware, Virtualization Services, Enterprise Management software and solutions, Development Languages like Java or even the servers like SPARC. Also, given the high number of industries worldwide like banks, retail chains and other industries which are embracing increasing number of Oracle apps, there is a huge demand for quality Oracle support professionals to manage their existing as well newer infrastructure.
An Oracle support team is expected to help the company maintain its day to day activities by ensuring that all the issues/requests/vulnerabilities with respect to the company’s infrastructure system are handled and resolved in timely manner. These tasks included but not limited to monitoring the systems for performance, handling issues from customers and end users, resolving the issues are necessary or escalating to higher levels depending on the complexity, maintenance of Oracle systems like SQL, Middleware etc and applying any patches/fixes as necessary.
Generally, an Oracle support professional is expected to have a graduation degree along with an official Oracle administration certification in their domain of expertise. Also, the person is expected to have a good knowledge of the entire ecosystem consisting of Unix, Windows, DB, Servers etc so as to have the complete end-to-end working knowledge of the system to be supported and maintained. There are many official Oracle certifications of various levels which can be useful to prove proficiency of a consultant in their respective domains.
Due to the huge response of IT industry worldwide in embracing the Oracle applications, it’s only natural that there is a demand of quality Oracle support professionals with attractive pay packages as well. There are several consultancies working worldwide who assist their clients in providing the right pool of Oracle support professionals.