Ranger Ready
Tech Thursday | 29 September 2016
iPad Support
There are several layers of instructional support and technical support embedded into the Ready 1:1 Initiative to support students and teachers. Learn when, how, and who to contact when further assistance is needed with teacher and/or student iPads.
Technical Support
Teachers and students can receive iPad technical support from the campus iTech, Viktoria Mkoyan, or any of the student Ranger Techs, who are available most periods of the day.
- iTech | Room 400A | vmkoyan@garlandisd.net
- Ranger Techs | Library
Instructional Support
Teachers can receive iPad instructional support from the Ready 1:1 Instructional Coach, Mr. Mason, or one of the librarians, Pam Reeder or Tenille Docampo.
- 1:1 Coach | Room 171 | almason@garlandisd.net
- Librarian | Library | ppreeder@garlandisd.net
- Librarian | Library | tdocamp@garlandisd.net
Naaman Forest High School Ready 1:1 Support Team
Student iPad Technical Support
Please DO NOT send students to the iTech's room (400A) or the student Ranger Techs (in the library). ALL students must submit a ticket via the iPad Service app from their student iPad (or a peer's student iPad). Students are assisted as quickly as possible in the order their ticket was submitted for technical support.
Lost or Stolen Student iPad
PLEASE NOTE
The iPAD APP REQUEST FORM and APPLE CLASSROOM are not live yet. When these become available, I will immediately let the entire campus know. Your patience is greatly appreciated.
Mr. A. Mason, M. Ed. Ready 1:1 Instructional Coach
Please give me feedback: HERE
Email: almason@garlandisd.net
Website: www.edtechmason.com
Location: Naaman Forest High School, Naaman Forest Boulevard, Garland, TX, United States
Phone: (972)-675-3090
Facebook: facebook.com/edtechmason
Twitter: @edtechmason