Ranger Ready

Tech Thursday | 29 September 2016

iPad Support

iPad Support

There are several layers of instructional support and technical support embedded into the Ready 1:1 Initiative to support students and teachers. Learn when, how, and who to contact when further assistance is needed with teacher and/or student iPads.
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Technical Support

Technical Support

Teachers and students can receive iPad technical support from the campus iTech, Viktoria Mkoyan, or any of the student Ranger Techs, who are available most periods of the day.
Instructional Support

Instructional Support

Teachers can receive iPad instructional support from the Ready 1:1 Instructional Coach, Mr. Mason, or one of the librarians, Pam Reeder or Tenille Docampo.
Naaman Forest High School Ready 1:1 Support Team

Student iPad Technical Support

Please DO NOT send students to the iTech's room (400A) or the student Ranger Techs (in the library). ALL students must submit a ticket via the iPad Service app from their student iPad (or a peer's student iPad). Students are assisted as quickly as possible in the order their ticket was submitted for technical support.

Basic iPad Troubleshooting

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Lost or Stolen Student iPad

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PLEASE NOTE

PLEASE NOTE

The iPAD APP REQUEST FORM and APPLE CLASSROOM are not live yet. When these become available, I will immediately let the entire campus know. Your patience is greatly appreciated.
Mr. A. Mason, M. Ed. Ready 1:1 Instructional Coach

Mr. A. Mason, M. Ed. Ready 1:1 Instructional Coach

Please give me feedback: HERE
Naaman Forest High School, Naaman Forest Boulevard, Garland, TX, United States almason@garlandisd.net (972)-675-3090 edtechmason.com