iPad F.A.Q.
Troubleshooting Tips & Tricks
Frequently Asked Questions
Many of the solutions to these questions are provided by the learners, themselves. Way to go learners!
Reach out if you have other questions or solutions that you would like to see a help video about:
I wonder...
Why does my Word document in K12 not allow me to edit?
Where is my OneDrive when I try to upload or download files?
Why isn't my audio and/or video working in my Newrow session?
How do I upload a completed assignment to K12?
Where do my files go when I save to "My iPad"?
Why I get logged out of K12 when I change apps or websites?
How I connect to my home WiFi or the LTE?
How do I make my iPad a hotspot for other devices?
How do I put my most used apps on the dock for quick access?
If I can complete work in paper/pencil and take a picture?
Where the calculator is on my iPad?
How do I fix my virtual keyboard floating in the middle of the screen?
Why my apps are greyed out and I cannot open them?