COVID-19 Questions & Answers

Temple ISD Responses to Your Frequently Asked Questions

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In an effort to provide timely answers and information to our stakeholders, we will be posting new FAQ’s here daily. Please understand that the circumstances around COVID-19 are extremely fluid and changing rapidly. Our district is constantly monitoring the situation and remains in contact with local and state agencies to insure that we are responding to their guidance. The health and safety of our students, staff and community remains our top priority.

Can we still use Temple ISD playgrounds while schools are closed? posted 4.2.20

No. Just like the City of Temple has closed parks to the public to limit the potential spread of COVID-19, Temple ISD playgrounds and fields are closed as well. These will be accessible again when we resume normal operations.

I don't have WIFI or internet service at my house. Are there any free services I can use? posted 4.2.20

There are several providers state-wide who are providing internet services for free or at a reduced rate during this time. Please click the link below for information from the Texas Education Agency about providers and available plans/options.

What does Gov. Abbott's announcement mean today 3.31.20 for Temple ISD? posted 3.31.20

All Texas public schools must remain closed through the month of April. This means that Temple ISD will continue with Remote Learning through May 1st.
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When will remote learning lessons be ready for next week? posted 3.27.20

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How can I turn in my hard copy assignments? posted on 3.25.20

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Can online lessons only be accessed on a Chromebook? posted 3.24.20

No. Online lessons can be accessed on any device with internet access. This includes home computers, tablets and smart phones.

What does the Bell County Disaster Declaration Directive #3 order issued today mean for remote learning and meals? posted 3.23.20

The order does not change Temple ISD's remote learning plans or meal provisions at this time. Education is considered an "Essential Government Function" and is exempt from this order. The entire order is attached below for your reference.

I don't know my student login to access the Clever portal for online assignments. posted 3.23.20

Call the district's Student Login Help Desk 254.215.6177 M-F 8:30 am - 12:00 pm for assistance with login information.

Can THS seniors still request copies of their transcripts? posted 3.23.20

Yes. The online transcript process has not changed. THS seniors can still request transcripts online by clicking HERE.

Are the Remote Learning lessons only available online? posted 3.20.20

No. Lesson can be accessed online or paper packets can be picked up from the campus. These packets can be picked up from the campus on Monday from 5:00-6:30 pm and Tuesday from 7:30 am - 1:30 pm. Please be prepared to follow social distancing practices if you pick-up assignments from our campuses.

How does Gov. Abbott’s announcement today impact TISD? posted 3.19.20

Temple ISD like all Texas public schools will need to remain closed to students through April 3. This extends our closure announcement yesterday by one week. Remote Learning options will still begin on Tuesday, March 24.

What will happen with THS graduation? posted 3.19.20

At this point, the graduation date has not changed. However, we do not know how or if the ceremony will be impacted. It is just too early to know at this point.

I just moved here. Can I still enroll my child in school? posted 3.19.20

Yes, you can enroll your child at their home campus starting next week. Please click HERE to find your school.

What will the remote learning options look like? posted 3.18.20

We have been and continue to actively work on remote learning plans that will begin on Tuesday, March 24th. Additional details about these plans will be communicated to students and families in the next few days.

When will we know if school will be closed next week? posted 3.17.20

The district will communicate the decision about school closings next week by 6:00 pm on Wednesday. For now, we plan to make decisions about keeping our campuses closed one week at a time. We want to ensure that our decisions are based on the most current information available. We believe this is the best approach and is in the best interest of our students, staff and community.

Will the STAAR tests still happen? Posted 3.16.20

Governor Greg Abbott today announced that he has waived the State of Texas Assessments of Academic Readiness (STAAR) testing requirements for the 2019-2020 school year. Additionally, Governor Abbott is requesting that the Department of Education (DOE) waive federal testing requirements for the 2019-2020 school year. Governor Abbott is working closely with the Texas Education Agency (TEA) to ensure that schools continue to deliver instruction to students while students are absent or while schools are closed due to COVID-19.

Where will meals be served for students during the March 16-20 school closure? posted 3.15.20

Our feeding program will take place at the following campuses: Jefferson, Scott, Western Hills, Meridith-Dunbar and Thornton. Breakfast times will run from 7:30 - 8:30 am and lunch will run from 11:30 am - 12:30 pm. Any TISD student is welcome to attend any of the campuses listed above for breakfast and/or lunch.

What do I do if my student or a family member is diagnosed with COVID-19? Posted 3.14.20

If your students or a direct family member is diagnosed with COVID-19, please contact TISD Director of Health Services immediately at or 254.215.6893.

What do I do if I am a district employee and I or a member of my household is diagnosed with COVID-19? Posted 3.14.20

If you or a member of your household is diagnosed with COVID-19, you should contact Human Resources immediately at or 254.215.6776.

Will this affect graduation? Posted 3.14.20

To date, we do not believe that graduation will be impacted. The Texas Education Agency has made attendance concessions that will insure absences related to COVID 19 will not impact course/class attendance credit requirements.

Will these days have to be made up? If so, when? Posted 3.14.20

If the days missed exceeds the amount of time in an adopted school calendar then an extended year will be explored. As of now, Temple ISD will be discussing possible modifications in order to reduce any affect to the school calendar. The Texas Education Agency is hosting daily conference calls with superintendents and we expect more information in the coming days.

Will there be online classes? Posted 3.14.20

Temple ISD will not provide remote instruction for the week of March 16-20. However, parents can subscribe to the TISD YouTube Channel to take advantage of instructional resources and videos by level.

This channel also provides a tutorial on how students can access the Clever Portal to take advantage of our digital learning programs.

High School students can always access academic materials at home through their Schoology Learning Management System. If TISD has to extend school closure beyond the extended break, then we will explore alternative options for delivering instruction.

I am a middle school student, how will this affect high school scheduling? Posted 3.14.20

As of now, the closing of school the week of March 16-20 should have no impact on high school scheduling.

What is Coronavirus (COVID-19)? Posted 3.12.20

This is a new coronavirus that was first identified in Wuhan, Hubei Province, China in December 2019. It is a new strain of coronaviruses that hasn’t previously been identified in humans. The virus causing coronavirus disease 2019 (COVID-19) is not the same as the coronaviruses that commonly circulate among humans and cause mild illness, like the common cold.

What can I do to prevent the spread of COVID-19? Posted 3.12.20

The best way to protect yourself and others is to practice good hygiene by:

  • Avoid touching your eyes, nose, and mouth.

  • Stay home when you are sick.

  • Cover your cough or sneeze with a tissue, or use your bent arm at the elbow.

  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.

  • Follow CDC’s recommendations for using a face mask.

    • CDC does not recommend that people who are well wear a face mask to protect themselves from respiratory diseases, including COVID-19.

  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.

    • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water when possible.

Can my child wear a face mask? Posted 3.12.20

The CDC does not recommend that people who are well wear a face mask to protect themselves from respiratory diseases, including COVID-19. Face masks should be used by people who show symptoms of respiratory diseases, including COVID-19 to help prevent the spread of the disease to others.

What should parents do if they suspect their child has become ill? Posted 3.12.20

As a reminder, we are still in the midst of cold and flu season, and it’s important for families to take preventative measures to safeguard themselves and others from the spread of all communicable diseases. Parents and guardians can help to keep their child, our schools, and community healthy by:

  • Observing their child for signs of infection which may include coughing, colds, fever, itching on the skin and scalp and unusual rashes.

  • Keeping sick students at home and seeking medical attention for severe illness.

  • Reinforcing the importance of good hand hygiene.

  • Adopting healthy practices, such as disposing of used tissues, coughing into a sleeve rather than into a hand, and not touching one’s eyes, nose, and mouth.

  • Keeping children home until free of fever for 24 hours (without the aid of fever reducing medication)

  • Keeping children home until diarrhea free for 24 hours (without the aid of anti-diarrhea medication)

  • Receiving the flu vaccine

Could a student be attending class or enrolling in Temple ISD if they have traveled to a country with restricted entry in the last 14 days? Posted 3.12.20

All flights from China and Iran are being funneled through a limited number of U.S. airports to ensure consistent screening and handling of incoming passengers who may have been exposed to novel coronavirus. The CDC will require 14 days of monitoring or quarantine for entering travelers who are at risk for coronavirus according to CDC-established parameters. These students would not be allowed to register and attend school until after they are cleared by public health officials.

What is Temple ISD’s cleaning protocol? Posted 3.12.20

All Temple ISD schools and facilities have full-time custodial staff that disinfect and clean each day to help offset the spread of communicable illnesses. This includes the use of hospital-grade products.


  • All classroom counters and sinks are disinfected, and desks tops are cleaned.

  • Water fountains are cleaned and disinfected.

  • All restrooms are checked throughout the day, and all fixtures are cleaned, disinfected and polished. Toilets are also cleaned and disinfected throughout the day.

  • Common areas, such as the cafeteria and gyms are also cleaned throughout the day.

  • The disinfectant is dispensed using the electrostatic sprayer or a spray gun. The disinfectant used by our custodial staff is one of the EPA’s Registered Antimicrobial Products for Use Against Novel Coronavirus SARS-CoV-2, the Cause of COVID-19.

  • All transportation vehicles will be thoroughly cleaned and disinfected weekly for the foreseeable future. Additionally, bus drivers will clean and disinfect all seats and frequently touched surfaces daily.