Unit 1 Assignment 1

Specific skills

Specific skills are skills an individual could have that are specific to the job they are applying for, these specific skills generally ensure that the individual will be able to excel in the job they are going for. So for example a specific skill someone could have that are going for a web development job could be that they are up to date on their programming languages. This skill would not be specific for someone who is looking at becoming a Spanish teacher, a specific skill for them would be that they can speak fluently in Spanish.

General attributes

General attributes are attributes that every person to some extent are expected to have. These skills could make you more able to do the tasks for any job. Some of these skills are:

  • Organisational skills
  • Time management
  • Team working
  • Verbal & Written communication skills
  • Maths skills

The more a job candidate is competent in these areas the higher the chance the candidate would get the job.


These skills cannot be taught to an individual. Each day a persons attitudes could change due to the things they encountered through the day. The people you meet through the day could influence your attitudes, if you come into contact with a positive person who is ready to tackle the day you would consequently be happy and energetic, but if you meet someone who is sad or having a bad day you may then feel the same as them. Some of the attitudes someone may have are:

  • Creativity
  • Determination
  • Dependability
  • Independence
  • Itergrity

General communication skills

Without an audience communication would not take place. The type of audience you are speaking to will determine the way in which you speak and the language style you use. If you are speaking to a group of "posh" people you would use highly formal language. Contrast to this, if you were speaking to a group of people with a criminal record or don't have a lot of money you would use informal language. If you use the wrong style of language when you speak to someone you will run the risk of loosing their attention, or they may not be able to understand what you are saying.

You also want to make sure that you are engaging the audience. To do this you could change the tone of your voice. If you are talking about something exciting then you may want to speak with pace and with a slightly higher pitch voice than normal. If you are talking about something sad you will want to talk slowly, with a soft voice. Also take a pause from time to time, allowing the audience take in what you have just said, but make sure the pause is not too long as the people you are speaking too might think you have forgotten what you are doing.

The factors you should take into account are:

  • Cultural differences
  • Accuracy
  • Adapting to suit an audience
  • Question and answers
  • Engaging the audience

Interpersonal skills

Interpersonal skills are something people start developing when they learn to speak due to using them every day to communicate and to interact with people. Someone with strong interpersonal skills generally are more successful in their personal and professional life. If you have strong interpersonal skills you are more likely to get a job over someones that are weak.

Your tone of voice can be used to express your emotion. Someone talking with a raised voice would be interpreted as being angry, and someone speaking with a lower voice could be scared or angry. Communication done face to face can also be assisted by using body language.

Other factors that you need to consider when it comes to interpersonal skills are:

  • Methods
  • Positive/negative language
  • Active engagements
  • Barriers to communication
  • Types of questions
  • Speed of response

Communicate in writing

Written communication is a lot different to other forms of communication. Due to the words being written they can be interpreted a lot differently than in person. If you are being sarcastic while talking to someone face-to-face they will know you are because of your tone of voice and body language, but you cannot change our tone of voice through written communication.

A good way to express emotion through written communication are the use of emoticons. They are generally used in text messaging or instant messaging. You should not use emoticons in serious communication as they may be frowned upon due to the informal manner of them.

Other things you want to consider when it comes to written communication are:

  • Key messages
  • Grammar and spelling
  • Structure
  • Identify the relevance of the message
  • Alternative viewpoints
  • Note taking
  • Proofreading
  • Capitalization

Barriers to effective communication

In order to carry out effect communication you need to be able to reduce the barriers to communication as much as possible. So for example, when talking to a large audience you need to make sure you are speaking in a loud, clear voice, otherwise the audience may not be able to hear you.

You also want to consider the length of the presentation/conversation you are having. People have a short attention span, so a presentation for an hour would not be effective as the majority of the audience will have lost concentration and have started looking for something else to entertain them.


Distractions usually come in the form of actions or noises and distract people away from the task. For example, someones phone going off or someone walking late into a meeting could be a distraction. To stop this you could ask people to turn off their phones and put them on silent to ensure no ones phone makes a noise. You could also lock the door or put a sign on the door saying "Don't enter", this would stop people from walking into the room and causing a distraction.

Lack of concentration

Lack of concentration is usually when a person can't remain focused on certain tasks. For example, someone working on a computer may look up something not related to the topic, like games or Facebook. A way to stop someone doing this could be blocking websites which could be a distraction.