Attributes and Barriers

Task 1

Specific Skills

Specific skills are skills that are related to the job such as technical knowledge degrees and qualifications. These types of skills are looked for specifically for work that is of a high standard such as an I.T technician.sometimes a particular skill or qualification is needed, this is so that the candidate pool is already reduced to those that can only qualify.

Included in these specific skills are working procedures that would be based around health and safety procedures and also included are company policies.

General Attributes

General attributes are not necessarily needed for the job however , everyone is expected to have what is called soft skills. These include a set of skills that might make the job easier such as:

  • Planning skills
  • organisational skills
  • Time management
  • Verbal skills
  • Numeracy skills

these skills are important to employers as this could make the difference between the efficiency of the work place and whether certain roles will be achieved in the employment of one person, The more of these skills on to of the job specific skills mean that employers will pick you over someone else.


Attitudes are set things that employers look for so that they know that a job candidate would fit into the line of work. These include but are not limited to:

  • determination
  • Independence
  • Tolerance
  • working with integrity
  • problem solving

These are important to employers as having a positive attitude will allow other employees communicate between each other better, and also this allows for employees to learn new skills.

Task 2

General Communication

This is the basis of communicating with any audience. Depending on the audience will depend on what type of language you will be using and also how you will be delivering you message.

Adaptation of your communication means that you will be able to communicate with your audience without the issue of your terminology and meaning of words,this links in with cultural differences as well because certain gestures may mean something different in another language.

Interpersonal skills

For communication to happen more than two people need to be involved, this can be via expressions such as speech, signals, facial and body expressions or even something as subtle as silence.

Body expressions are very important both from you and your audience. If you stand up straight it indicates that you know what you are talking about which will help when your audience is trying to pay attention. if you audience is looking around or is getting easily distracted then it indicates that the subject that you are going on about or the manner that you are presenting your speech is dull and not retaining their attention.

positive langue will also keep you audience engaged in what you have top say along with this general engagement with the audience means that they will be listening to what you have to say, in case you throw a question at them.

Communication in writing

This is the communication in writing, diagrams and pictures can be used to good effect especially in presentations and animations.However sometime it can distract from the main point of your words.

If in a friendly manner then using emoticons in writing clearly shows a friendly manner that will help get certain points across., you can use these in anything however using them in fax and occasionally emails aren't very good to use.

when presenting in a written format (this can be letters, emails or fax) reading through your work is very important as you want all of your writing t make coherent sense. Especial spelling and grammar, this important as it can mean your audience might end up with a different understandings.

Task 3

Background noise

This is the most underrated factor in relation to barriers in communication, Even the slightest of sounds can disrupt an audience and result in them losing concentration, leading to them not listening to you. it can be as simple as a humming noise from air conditioning, or something as simple as the ticking of a clock.

The best way to reduce this type of barrier is to check all of the objects in the room such as clocks and what not , and remove them. This will remove all the background that might distract you or your audience, therefor making you communication more efficient.


In relation to background noise it can be very simple things that distract your audience. larger distractions can be someone entering or leaving your lecture and can interrupt the flow of thought. the slightest of distractions can leave communication faltering, and it may mean that you may have to repeat yourself.

Physical Barriers

Not being able to see the non-verbal cues, gestures, posture and general body language can make communication less effective.

These types of barriers include non-verbal cues and also simple gestures such as pointing towards a board with your presentation on. Posture can also have a large effect as it shows to your audience that you are confident in what you are talking about, this also keeps their attention. Body langue is pretty much the same a posture as it also shows that you know what you are talking about and that you are fully engaged in what you are talking about, this keeps the audience interested as they will want to know what you have to say to them.


The location of you communication is also important, depending on the type and scale of communication also depends on the location. It would be pointless if you were having a one to one conversation in a theater hall or lecture hall, it would be more appropriately be located in the street or a room. However it also applies for large groups as you don't want to try to cram a large amount of people into a small room where it is obvious that they will not all fit in, and you want you audience to her you. To reduce the chance of not all of your audience hearing you then should take a head count if it is for large groups, appropriate places could be theater halls or lecture halls, this means that probably everyone will get a seat or will have space to listen to you.

Lack of concentration

If your audience lacks concentration it will reduce your ability to communicate with them.

The length of the conversation or communication is key to whether you audience loses concentration. They can only take in so much information at a given time, anymore and they just simple wont listen anymore. Try to keep them engaged; ask them questions, it will help them keep thinking and stay engaged to what you are saying.

Other types of barriers


Cultural differences may mean that your audience doesn't understand you, or even they might become enraged at the fact that you have just insulted them and you have simply done a gesture that in your culture is positive. It is best to choose your gestures carefully to prevent anger, especially if you know that there might be people from a different ethnic backgrounds in your audience.