Chapter 29 Project

Alexa Vazquez

Consumer Bill of rights.

Consumers had little protection against unfair business practices. One of the most important steps in the direction of consumer protection was the adoption of The consumer bill of rights.This law was proposed by president john f Kennedy in 1962 and later was expanded by presidents Nixon and Ford.

1) The right to safety: protection against products that are hazardous to life or health.

2) The right to be informed: protection against fraudulent, deceitful, or grossly misleading practices and assurance of receiving facts necessary to make informed choices.

3) The right to choose: access to a variety of quality products and services offered at competitive prices.

4) The right to be heard: assurance of representation of consumer interests in formulating government policy and of fair and prompt treatment in enforcement of laws.

5) The right to redress: assurance that buyers have ways to register their dissatisfaction and receive compensation for valid complaints.

6) The right to consumer Education: Assurance that consumers have the necessary assistance to plan and use their resources to maximum potential.

Patients Bill of rights

The need for the patients bill of rights are created because of abuses in managed care and other related institutions. Those policies were adopted by the president's advisory commission on consumer protection and quality in health care industry.

1) Information disclosure: patients have the right to receive accurate, easily understood information to make informed healthcare decisions.

2) Choice of providers: patients have the right to choose their own doctors and their health care providers.

3)Access to emergency services: patients have the right to access health care services how and where the need arises. A health plan must pay for costs that a prudent layperson would reasonably expect the plan to cover.

4) Treatment Decisions: Patients have the right to fully participate in all decisions related to their health care.

5) Respect and Nondiscrimination: consumers have the right to considerate, respectful care from all members of health care system at all times.

6) Confidentiality: Consumers have the right to have the confidentiality of their individually identifiable health care information protected .

Consumer Agencies

Food and drug andministration