CAPS265 Career Development III Capstone
Any time there are two or more people in a room, there is likely to be some sort of communication. Communication occurs from the minute you walk into a room. How you walk, your posture, whether you sit or remain standing—even the seat you choose—say something to others in the room. Good communication is key to understanding the expectations of others, displaying an understanding of expectations, and clarifying what isn't understood.
For example, in a work-related meeting, if you come rushing in, slam your notebook on the table, sit down, and fold your arms, what are you communicating? It is important to carefully consider how your actions manifest into communication about your attitude, presence, and abilities.
Communication is also key for conveying your needs and positions. For example, if it is your intention to be on time to work, you will show this through your behavior by being on time every day. However, if you are late, you must employ professional communication skills to explain that you plan to be on time but that this was an unavoidable, special circumstance.
This type of communication is informal, and you will learn how to best use informal communication in the workplace during this course. We'll also explore formal communication through a variety of activities, including work on your ePortfolio. In addition, you will practice information literacy skills, which allow you to recognize when information is needed, locate the appropriate information, assess it, and apply it. These skills will be invaluable to you in your chosen profession—and in life.
Information literacy is about knowing when to look for more information on a topic, as well as knowing how to sift through that information to find what's relevant to your situation so that you can communicate in a knowledgeable, professional fashion. In the workplace, there will be many occasions when you are asked to comment or give your opinion on a subject. It is important to provide only what you know to be true; guessing or joking around is not appropriate. The way to be knowledgeable or literate about a subject is to study it, search appropriate references (online, in work materials, or in reference books), and ask the opinions of people who know about the subject.
In today's technological world, it is easy to get information on any subject, but it is important to use trusted sources for accuracy. To do this on the Internet, look at the credentials of the website. Is it a .gov site, meaning that it is government sponsored? Is it an .edu website, meaning that it is sponsored by an educational institute? Both of these are generally reliable sources. When researching products, obtain a variety of sources rather than just the manufacturer, who—of course—will praise their own product. You also don't want to get information from just competitors; the more well-rounded your information, the more knowledgeable you will be!
Communication is the manner in which you present your information literacy. You will explore informal and formal methods in this course. In this discussion, you will cite your information literacy sources to demonstrate the ability to find information related to your profession, and you will use your communication skills to share that information.